Heidi Health Pty Ltd logo

New Business Representative

Job Overview

Location

Toronto

Job Type

Full-time

Category

Software Engineering

Date Posted

June 13, 2026

Full Job Description

đź“‹ Description

  • • Own high-intent inbound demand and convert interest into qualified sales pipeline for the Canadian market
  • • Conduct live conversations and product demonstrations with clinicians, practice managers, and healthcare operators to build trust and demonstrate Heidi’s value
  • • Deconstruct the operational workflows of medical practices to identify pain points and articulate where Heidi’s AI Care Partner delivers tangible impact
  • • Qualify and route sales opportunities with speed and precision to Sales, Customer Success, Support, and Partnerships teams
  • • Achieve deep product mastery to answer complex questions in real time without deferring or deflecting
  • • Maintain accurate, detailed notes and clear context in CRM systems to ensure seamless handoffs and prevent information loss downstream
  • • Continuously refine inbound qualification processes, messaging, and response strategies as demand volume and complexity grow
  • • Operate with high autonomy, taking ownership of outcomes without excessive process or oversight
  • • Show up early, stay late when needed, and consistently outwork the market to drive results
  • • Embrace ambiguity and thrive in building systems from the ground up rather than inheriting established processes
  • • Communicate clearly and think on your feet during real-time conversations with healthcare professionals
  • • Collaborate in person with a team of doctors, engineers, designers, and creatives focused on human-centered healthcare innovation
  • • Contribute to a culture of accountability, results-driven performance, and shared responsibility for standards
  • • Grow rapidly in a startup environment where attitude, work ethic, and learning velocity matter more than years on a resume
  • • Participate in a high-impact healthtech company supporting over 2 million patient visits weekly across 116 countries
  • • Engage with leading health systems including the NHS, Beth Israel Lahey Health, and Monash Health
  • • Work in an environment that values honesty, steady progress, and making others better through feedback and shared growth

🎯 Requirements

  • • Hard worker who shows up early, stays late when needed, and takes pride in outworking the market
  • • Impeccably sharp, humble, and comfortable operating at speed without excessive process or oversight
  • • Relentlessly curious with a drive to understand how things really work, not just follow checklists
  • • Clear communicator who can think on their feet and hold their own in real-time conversations
  • • Comfortable with ambiguity and excited by building something new rather than inheriting established systems
  • • Sales experience of any kind is preferred

🏖️ Benefits

  • • Healthcare, Dental, Vision benefit options
  • • 401k with 3% match
  • • Personal development budget of $500 per annum
  • • Equity (shares) in the company
  • • In-person collaboration in Toronto office
  • • Opportunity to create global impact in a leading healthtech startup

Skills & Technologies

Onsite
Degree Required

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Heidi Health Pty Ltd logo
Heidi Health Pty Ltd
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About Heidi Health Pty Ltd

Heidi Health is an Australian clinical software company that provides AI-powered medical scribe and workflow automation tools for healthcare providers. Its platform records and transcribes patient consultations in real time, generating structured clinical notes, referral letters and coding suggestions that integrate directly with electronic medical record systems. The company serves general practitioners, specialists and allied health professionals, aiming to reduce administrative burden and improve documentation accuracy while maintaining data security and compliance with Australian healthcare standards.

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