Onboarding Expert

Clipboard Health Inc.

Job Overview

Location

Remote (Central & South America)

Job Type

Full-time

Full Job Description

📋 Description

• As an Onboarding Expert, you’ll be a key contributor to an excellent onboarding journey for new and reactivated workers on our app.
• You’ll guide them, cheer them on, solve blockers, and help them take their first step to making a difference.
• Make ~60 targeted outbound calls per day to Clipboard app users.
• Host ~5 pre-booked 15-minute onboarding consultations daily.
• Send follow-up emails and texts to answer questions and support worker onboarding.
• Respond to inbound messages and support tickets.
• Keep clear documentation of all interactions.
• Identify pain points and opportunities for improvement in the worker experience.
• Be the go-to guide and trusted partner helping professionals feel confident, supported, and ready to work their first shift.

🎯 Requirements

• You enjoy talking to people, helping them succeed, solving challenges, and getting them excited about Clipboard.
• You’re comfortable making calls in a phone-heavy, fast-paced environment and love building rapport quickly.
• You speak and write English clearly and professionally.
• You’re organized, follow through on tasks, and don’t let things slip.

🏖️ Benefits

• 100% Remote
• Mission-driven work that improves lives
• Supportive, collaborative international team
• Career growth in a fast-moving tech company

Skills & Technologies

Linux

Remote

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Clipboard Health Inc.

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About Clipboard Health Inc.

Clipboard Health is a marketplace that connects healthcare facilities with certified nurses and aides to fill open shifts. The platform lets nurses browse and claim local shifts while giving hospitals, nursing homes, and outpatient centers on-demand access to vetted clinical staff. Software handles credentialing, scheduling, time tracking, and payments, replacing traditional staffing agencies. Founded in 2016, the company operates nationwide in the United States and has facilitated millions of filled shifts across acute and post-acute settings.

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