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Online Instructor - Patient Care Technician (PCT)

Job Overview

Location

New York City, New York, USA

Job Type

Full-time

Category

Product Management

Date Posted

September 18, 2025

Full Job Description

šŸ“‹ Description

  • • Lead live, high-energy Zoom classes twice a week (morning or evening) for 25–30 adult learners who are balancing jobs, families, and dreams of breaking into healthcare; your energy and clarity will set the tone for their entire career journey.
  • • Deliver Stepful’s NHA-aligned Patient Care Technician curriculum—vital signs, infection control, phlebotomy basics, EKG placement, patient mobility, and soft-skills—using breakout rooms, polls, case studies, and real-world role-play so every concept sticks.
  • • Grade clinical skill videos, discussion posts, and module quizzes within 24 hours; give laser-focused, encouraging feedback that turns mistakes into mastery and keeps completion rates above 90 %.
  • • Maintain daily asynchronous contact via email, SMS, and our AI-supported chat so students feel seen between classes; celebrate first successful blood draw videos, answer 2 a.m. ā€œI’m nervousā€ texts, and escalate at-risk learners to our Student Success team within hours, not days.
  • • Co-create weekly lesson plans with our Instructional Design squad; pilot new AI-generated scenarios, suggest culturally relevant case studies, and A/B test engagement tactics that increase attendance and certification pass rates.
  • • Host optional certification-prep boot camps before NHA exams; track practice-test analytics, triage weak domains, and cheer students on as they cross the 390-score finish line.
  • • Record micro-lectures (5–7 min) for our asynchronous library; these clips are reused across partner health-system cohorts, amplifying your impact from 30 students to 3,000.
  • • Join a 30-minute stand-up every Monday with Stepful’s Academic Leadership, Product, and Career Services to review cohort dashboards, share student success stories, and iterate on curriculum in real time—no bureaucracy, just rapid improvement.
  • • Represent Stepful at virtual hiring fairs and alumni panels; your graduate testimonials become the social proof that convinces the next cohort to bet on themselves.
  • • Own your section’s outcomes: if your students’ job-placement rate dips, you’ll dive into the data with our Workforce team, refine rĆ©sumĆ© workshops, and invite employer partners to mock-interview sessions until the numbers rebound.
  • • Champion diversity, equity, and inclusion—80 % of our learners are women, 70 % are Black or Latinx, and many are first-generation college students; your culturally responsive teaching practices ensure no one is left behind.
  • • Work from anywhere in the U.S. on a stable, 1099 contract that pays per class section (ā‰ˆ10 hrs/week); teach one section or stack three—your schedule, your income, your impact.

Skills & Technologies

Go
Remote
Degree Required

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About Stepful Inc.

Stepful offers online training programs that prepare people for entry-level healthcare jobs such as medical assistant, phlebotomy technician, and EKG technician in as little as four months. The company partners with healthcare employers to align curriculum with workforce needs and provides job placement support, including resume coaching and interview preparation. Students learn through live virtual classes, hands-on simulations, and clinical externships arranged in their local markets, aiming to increase diversity and upward mobility in the allied health sector.

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