Operational Compliance Specialist

Highlightta Inc.

Job Overview

Location

United Kingdom

Job Type

Full-time

Full Job Description

📋 Description

• Manage the end-to-end subprocessor register, including review, onboarding, and client notification of subprocessor changes in compliance with contractual and regulatory obligations.
• Administer data retention schedules by data category and jurisdiction, coordinating deletion and archiving activities while maintaining supporting documentation.
• Support access control compliance by maintaining records of data access permissions and assisting with periodic access reviews.
• Own the end-to-end Data Subject Access Request (DSAR) intake process, ensuring accurate tracking, cross-functional coordination, and timely fulfillment within regulatory deadlines.
• Support privacy office audits and monitoring activities by ensuring proper documentation and tracking of controls and audit findings.
• Maintain up-to-date compliance documentation, including registries of processing activities and risk assessments.
• Serve as the first point of contact for client and applicant queries on privacy and EMEA regulatory matters, triaging straightforward requests and escalating complex issues to Senior Counsel.
• Prepare and issue subprocessor update notices and other privacy-related client communications.
• Maintain client-specific compliance records related to data processing agreements and privacy obligations.
• Track EMEA jurisdiction-specific reporting requirements and filing deadlines, coordinating preparation with Senior Counsel and Senior Compliance Officer.
• Maintain the EMEA compliance calendar and assist with regulatory correspondence.
• Support credentialing and onboarding/offboarding compliance processes for EMEA clients and vendors.
• Apply working knowledge of UK disclosure regimes (DBS, Disclosure Scotland, AccessNI), including check levels, eligibility rules, and role qualification criteria.
• Understand Certn’s obligations as a registered body, umbrella body, or responsible organisation under UK disclosure frameworks, including identity verification and disclosure result handling.
• Audit screening files for eligibility accuracy and procedural compliance, and prepare first-line responses to client and regulator inquiries on check scoping, processing, and storage.
• Apply UK GDPR and Data Protection Act 2018 rules to criminal-record data, including handling, retention, and secure destruction as criminal offence data.
• Maintain process documentation for privacy and EMEA compliance workflows.
• Act as a liaison between Operations and Privacy teams to improve process design and workflow efficiency.
• Triage and manage Jira tickets related to privacy and EMEA compliance matters.
• Use AI tools (e.g., Claude) to draft communications, summarize regulatory guidance, and enhance workflow efficiency in daily tasks.
• Collaborate across compliance, operations, and client-facing functions to ensure alignment with evolving regulatory requirements.
• Ensure all activities adhere to Certn’s no-jerk policy, high-performance culture, and commitment to ethical AI use.

🎯 Requirements

• Post-secondary education in a related field or equivalent combination of education and professional experience.
• Practical working knowledge of GDPR and data subject rights processes, including experience engaging with regulatory bodies such as the ICO.
• Highly organized with exceptional attention to detail and ability to manage multiple priorities across jurisdictions.
• Excellent written and verbal communication skills.
• Ability to maintain discretion and confidentiality at all times.
• Comfortable using AI tools (e.g., Claude) to support drafting, summarization, and workflow efficiency.

🏖️ Benefits

• 20 days of annual leave to start, plus up to 3 additional Performance Days
• Company-paid benefits
• Remote-friendly and supportive flexible remote arrangements
• Work-from-home allowance
• Professional development budget
• Access to AI tools for workflow enhancement and efficiency

Skills & Technologies

Remote

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Highlightta Inc.

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About Highlightta Inc.

Highlightta provides AI-driven video clipping and automated highlight generation for sports, esports, and creator content. The platform ingests live or archived streams, detects key moments using computer vision and audio cues, and delivers ready-to-publish clips for social media. Customers include leagues, teams, broadcasters, and influencers seeking faster turnaround and higher engagement. Core features cover multi-stream support, customizable branding, real-time sharing APIs, and analytics dashboards that track clip performance across TikTok, Instagram, Twitter, and YouTube.

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