Job Overview
Location
United States Work at Home
Job Type
Full-time
Category
DevOps
Date Posted
June 6, 2026
Full Job Description
đź“‹ Description
- • Lead end-to-end execution of complex operational programs, ensuring delivery meets quality, timeline, and performance expectations.
- • Establish and evolve governance frameworks to enable clear oversight, decision-making, and accountability across clinical, technology, and operations teams.
- • Translate operational, claims, and performance data into actionable insights that inform strategy and improve business outcomes.
- • Drive continuous improvement initiatives to streamline workflows, reduce inefficiencies, and enhance scalability of processes.
- • Proactively identify operational risks and lead cross-functional resolution efforts, including root cause analysis and implementation of corrective actions.
- • Partner with clinical, IT, and operations teams to implement new processes and tools, ensuring successful adoption and alignment with business goals.
- • Oversee reporting strategy and delivery to ensure accuracy, consistency, and value for internal stakeholders and external clients.
- • Support client and stakeholder engagement through high-quality deliverables and clear, effective communication of complex information.
- • Lead special projects and enterprise-wide initiatives that advance operational excellence and align with core business priorities.
- • Manage multiple priorities in a dynamic environment with a strong focus on results and measurable outcomes.
- • Ensure all remote work complies with required internet specifications: cable broadband or fiber optic service with minimum 10Mbps download and 5Mbps upload speeds.
🎯 Requirements
- • 10 or more years of experience in operations, program or project management, process improvement, data analysis, or a related field
- • Proven ability to lead complex, cross-functional initiatives from planning through execution
- • Strong analytical and problem-solving skills with experience performing root cause analysis
- • Experience building governance structures and managing operational performance
- • Ability to communicate complex information clearly to a range of audiences
- • Demonstrated ability to manage multiple priorities in a dynamic environment with a focus on results
🏖️ Benefits
- • Annual salary range of $116,100 - $193,500 USD
- • Eligibility to participate in an annual bonus plan
- • Medical, vision, dental, and well-being and behavioral health programs starting on day one
- • 401(k) plan with company contribution
- • Company-paid life insurance
- • Tuition reimbursement
- • Minimum of 18 days of paid time off per year
- • Paid holidays
Skills & Technologies
About The Cigna Group
The Cigna Group is a global health services company formed in 1982 through the merger of Connecticut General and INA Corporation. It provides medical, dental, disability, life and accident insurance, pharmacy benefit management, and behavioral health services to employers, individuals and government entities. Headquartered in Bloomfield, Connecticut, the company operates in over 30 countries and jurisdictions, serving more than 180 million customer relationships worldwide through its subsidiaries and affiliates.
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