Job Overview
Location
New York City
Job Type
Full-time
Category
Operations
Date Posted
May 8, 2026
Full Job Description
📋 Description
- • As an Operations Associate at Verse Medical, you will play a key role in delivering hospital-quality care to patients at home by coordinating with patients, healthcare partners, and internal teams to ensure seamless care delivery.
- • Your day-to-day responsibilities include working with clinics, supply partners, insurance companies, and patients to ensure timely care delivery, troubleshooting issues that arise during care coordination, and collaborating cross-functionally with internal operations, customer service, and customer success teams to resolve high-urgency issues.
- • Verse Medical is a well-funded Series C healthcare technology company backed by General Catalyst, SignalFire, and Sapphire Ventures, building modern software infrastructure to connect providers, payors, and patients and eliminate outdated systems like faxes and phone tag.
- • In this role, you will gain deep insight into the healthcare industry, learn how different components of the care delivery system integrate, and develop expertise in care coordination while contributing to a mission-driven organization focused on equity and innovation.
🎯 Requirements
- • High level of organization
- • High attention to detail
- • Excellent written and verbal communication skills
- • Prior experience in customer support or a client-facing role
- • Experience using CRM or Helpdesk systems to track and resolve customer inquiries
- • Ability to learn quickly
🏖️ Benefits
- • 100% employer-paid health insurance premium
- • Access to high-quality dental and vision insurance plans for employees and dependents
- • 401(k) retirement savings plan
- • Opportunities for rapid career advancement in a high-growth company
- • Hybrid work model with 4 days per week in the NYC office
Skills & Technologies
About Verse Medical Inc.
Verse Medical Inc. operates a digital platform that connects healthcare providers with medical suppliers for purchasing surgical and clinical supplies. The company streamlines procurement through a cloud-based marketplace, offering real-time pricing, inventory visibility, and analytics tools to reduce costs and improve supply chain efficiency for hospitals and surgery centers across the United States.
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