Job Overview
Location
Remote - Ireland
Job Type
Full-time
Category
Software Engineering
Date Posted
June 14, 2026
Full Job Description
đź“‹ Description
- • Lead a portfolio of strategic customer accounts and operational sites across the Western Region of Ireland for Avantor’s Lab & Production Services (LPS) division.
- • Build and maintain trusted relationships with key customer stakeholders to ensure service alignment and long-term partnership growth.
- • Drive operational performance by managing KPIs and SLAs, ensuring consistent adherence to customer service standards across all sites.
- • Lead, coach, and develop a geographically dispersed team of Material Handlers and Lab associates, overseeing day-to-day task coordination and performance management.
- • Support tender processes, contract renewals, and business development initiatives to expand the managed services portfolio in Ireland.
- • Identify opportunities to enhance customer experience, improve operational efficiency, and introduce new service offerings tailored to client needs.
- • Ensure compliance with health & safety regulations and training standards across all customer sites under your responsibility.
- • Play a key role in shaping the future growth and strategic direction of Avantor’s managed services business in Ireland.
- • Collaborate closely with the Head of LPS Ireland to align operational execution with broader business objectives and innovation goals.
- • Promote continuous improvement and innovation across all customer operations, leveraging data-driven insights to optimize service delivery.
- • Travel throughout Ireland to visit customer sites, conduct site audits, and provide on-site leadership and support to field teams.
- • Maintain commercial awareness and a continuous improvement mindset to identify cost-saving opportunities and service enhancements.
- • Influence stakeholders at all levels with strong communication, leadership, and credibility-building skills to drive operational excellence.
- • Represent Avantor as a trusted operational partner within the life sciences, pharmaceutical, and laboratory services sectors.
🎯 Requirements
- • Experience leading teams within an operational, customer-facing, or service delivery environment
- • Strong stakeholder and customer relationship management skills
- • Experience managing KPIs and operational performance metrics
- • Full clean driving licence and willingness to travel throughout Ireland
- • Strong analytical and problem-solving abilities
- • Excellent communication and leadership skills
🏖️ Benefits
- • Company car
- • Private health insurance
- • Pension scheme
- • Participation in Avantor’s annual company bonus programme linked to global company performance
- • Flexible, field-based role with home working when not visiting customer sites
- • Career development opportunities within a global organisation
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About VWR International, LLC
VWR International supplies laboratory chemicals, consumables, equipment, and services to research, pharmaceutical, biotechnology, industrial, and educational customers worldwide. Founded in 1852, the company offers over a million products from global brands and private labels, supported by inventory management, e-commerce, and technical support programs. Headquartered in Radnor, Pennsylvania, VWR operates distribution centers and sales offices across North America, Europe, and Asia, enabling tailored supply-chain solutions for laboratories and production facilities.
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