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Partner Content - Growth Account Manager (Delhi/Bengaluru)

Coursera Inc.

Job Overview

Location

India

Job Type

Full-time

Full Job Description

📋 Description

• The Growth Account Manager at Coursera plays a pivotal role in driving success for educational and industry partners by managing a portfolio of 40+ accounts, focusing on Tier 2 and 3 partners to grow them into Strategic Accounts through revenue-generating activities, increased year-on-year account growth, partner satisfaction, and engagement.
• Day-to-day responsibilities include managing end-to-end educational content launches, conducting annual business reviews, providing data-driven insights and advisory support, troubleshooting operational issues, streamlining account management processes for scalability, and collaborating with marketing, operations, and product teams to ensure smooth content delivery and partner success.
• Coursera is a global leader in online learning, founded in 2012 with a mission to provide universal access to world-class education, serving 197 million learners and partnering with over 375 universities and industry leaders, offering courses, Professional Certificates, and degrees, and leveraging innovations like generative AI-powered tools (Coach, Role Play, Course Builder) and Skills Tracks to deliver personalized, scalable learning.
• In this role, you will develop expertise in partner lifecycle management, data-informed strategy development, cross-functional collaboration, and scalable account processes, while building leadership and influence in a fast-paced, innovative edtech environment focused on upskilling learners in high-demand fields like GenAI, data science, technology, and business.

🎯 Requirements

• 7+ years of experience in account management, partner success, or a related role, ideally within edtech or B2C sectors
• Strong project management skills with experience managing content launches and coordinating with cross-functional teams
• Excellent communication, relationship management, and problem-solving skills focused on driving partner success
• Proficiency in CRM systems (e.g., Salesforce) and data management tools for account management
• Familiarity with online education content, platform support, and partner onboarding processes (preferred)
• Strong analytical skills to use data for strategic recommendations and optimizing partner outcomes (preferred)

🏖️ Benefits

• Opportunity to work with a globally distributed team and choose your preferred work setup — home, Coursera hub, or co-working space
• Virtual hiring and onboarding process enabling seamless integration and immediate impact from anywhere
• Access to cutting-edge platform innovations including generative AI-powered features like Coach, Role Play, and Course Builder
• Exposure to high-impact projects that scale unique products exclusive to Coursera and drive global learner outcomes
• Professional growth through involvement in upskilling initiatives in high-demand fields such as GenAI, data science, technology, and business
• Inclusive workplace culture as an Equal Opportunity Employer and B Corp committed to diversity, accessibility, and reasonable accommodations

Skills & Technologies

Onsite

Degree Required

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Coursera Inc.

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About Coursera Inc.

Coursera is a global online learning platform that offers a wide range of courses, specializations, and degrees from top universities and companies. Its business model focuses on providing accessible and flexible education to individuals worldwide, enabling them to acquire new skills, advance their careers, or pursue personal interests. Coursera partners with educational institutions and industry leaders to deliver high-quality content, ranging from technology and data science to business and humanities. The platform serves both individual learners and enterprise clients through its Coursera for Business and Coursera for Government offerings, making it a significant player in the online education and professional development market.

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