Partner Marketing Manager

Loop Returns Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Own end-to-end partner enablement strategy for Loop’s 700+ agency, technology, and logistics partners, creating and distributing marketing assets that translate product capabilities into actionable partner resources.
• Develop and manage educational content including playbooks, training modules, sales kits, and demo decks tailored to partner needs across ecommerce verticals.
• Collaborate with Partnerships, Product Marketing, Merchant Success, Sales, and RevOps teams to align partner messaging with Loop’s product roadmap and customer success narratives.
• Design and execute communication campaigns that drive partner adoption, engagement, and referral activity across Loop’s expanding product suite — including returns, tracking, warranties, shipping protection, fraud prevention, and fit analysis.
• Establish feedback loops with partners to gather insights on content effectiveness, product gaps, and market needs, then synthesize findings into actionable recommendations for product and marketing teams.
• Maintain and update a centralized partner resource hub to ensure all materials are current, branded, and easily accessible to partners globally.
• Measure and report on partner marketing KPIs including content usage, referral volume, partner satisfaction, and conversion rates from partner-led leads.
• Serve as the primary point of contact for partner marketing inquiries, ensuring consistent, high-quality communication across all partner touchpoints.
• Work closely with the Senior Partner Marketing Manager to refine the partner marketing playbook, optimize workflows, and scale enablement efforts as Loop grows its partner ecosystem.
• Support the creation of co-branded marketing campaigns with key partners to amplify mutual brand visibility and drive joint customer acquisition.
• Stay informed on ecommerce trends, partner landscape shifts, and competitive partner programs to ensure Loop’s marketing materials remain differentiated and compelling.
• Ensure all partner-facing content adheres to Loop’s brand guidelines and complies with platform-specific requirements (e.g., Shopify ecosystem standards).
• Participate in partner onboarding sessions, quarterly business reviews, and annual partner summits to deliver marketing training and gather real-time feedback.
• Proactively identify opportunities to repurpose internal product and merchant success content into partner-ready formats to maximize efficiency and consistency.
• Maintain accurate records of partner content usage, engagement metrics, and feedback in CRM and marketing automation tools.
• Contribute to the development of partner incentive programs by providing marketing insights that support referral growth and retention.
• Represent the Partner Marketing team in cross-functional product launch planning, ensuring partner readiness is integrated into go-to-market timelines.
• Adapt messaging and materials for different partner types — including agencies, tech integrators, and logistics providers — to address their unique customer bases and sales cycles.
• Balance strategic planning with tactical execution, managing multiple priorities in a fast-paced, remote-first environment.

🎯 Requirements

• Proven experience in partner marketing, channel marketing, or partner enablement within a B2B SaaS or ecommerce technology company
• Demonstrated ability to create and manage scalable marketing assets for external partners, including sales collateral, training materials, and digital resources
• Strong cross-functional collaboration skills with experience working alongside Product, Sales, and Customer Success teams
• Excellent written and verbal communication skills with a focus on clarity, brand consistency, and audience adaptation
• Experience using CRM and marketing automation platforms (e.g., HubSpot, Salesforce) to track partner engagement
• Ability to analyze partner feedback and usage data to drive iterative improvements in marketing content and programs

🏖️ Benefits

• Fully remote work environment with flexibility across U.S. time zones
• Access to Loop’s Blended Working Environment, including optional use of HQ in Columbus, OH, or designated Hubs and Secluded locations
• Competitive compensation package with performance-based incentives
• Comprehensive health, dental, and vision insurance
• Unlimited PTO and flexible work hours
• Professional development stipend for courses, conferences, and certifications

Skills & Technologies

Remote

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Loop Returns Inc.

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About Loop Returns Inc.

Loop Returns Inc. provides a software platform that automates product returns and exchanges for e-commerce retailers. Its cloud-based system integrates with Shopify, Magento and other storefronts to let shoppers initiate returns, print labels, select instant exchanges, and track status while merchants set policy rules, recover revenue through upsells, and analyze returns data. The company serves apparel, footwear and consumer-goods brands seeking to reduce logistics costs and improve customer experience.

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