People Operations Generalist, Japan

Notion Labs, Inc.

Job Overview

Location

Tokyo, Japan

Job Type

Full-time

Full Job Description

📋 Description

• Own end-to-end People Operations execution with a primary focus on APAC timezone coverage, ensuring timely support and minimizing cross-timezone handoffs from Tokyo-based operations.
• Manage full-cycle new hire onboarding, including HRIS setup, background check verification, and coordination of all Day 1 logistics to ensure seamless employee start experiences.
• Process employee off-boardings by updating HRIS records, drafting separation documentation, and coordinating with People Partners, IT, Legal, and Finance teams on exit logistics.
• Operationalize and maintain Japan-specific HR workflows, including social insurance administration, leave request processing, payroll coordination, labor law compliance, and audit readiness.
• Serve as the primary point of contact for employee inquiries submitted through the People Operations ticketing system, triaging and resolving issues with accuracy and urgency.
• Execute day-to-day HRIS transactions, ensuring data integrity and compliance across all employee records and lifecycle events.
• Partner cross-functionally with Recruiting, Legal, Finance, People Partners, and IT to deliver cohesive, efficient People Operations outcomes across global teams.
• Maintain compliance with SOC2 standards, manage employee documentation files, and support internal and external audits related to employment records and labor regulations.
• Support onboarding, extensions, and offboarding of contingent workers, ensuring alignment with local and global policy requirements.
• Lead and contribute to ad-hoc projects aimed at improving operational efficiency, reducing manual work, and enhancing the employee experience across Japan and APAC.
• Ensure all employee-facing processes are thoughtful, consistent, and aligned with Notion’s culture of operational excellence and support.
• Handle sensitive employee data with strict confidentiality and discretion, adhering to data protection standards in Japan and internationally.
• Collaborate with external vendors to ensure accurate and timely execution of HR services, particularly in areas requiring high-quality Japanese-language documentation and local regulatory judgment.
• Maintain fluency in Japanese-language HR documentation, compliance forms, and employee communications, ensuring clarity and legal compliance across all materials.
• Act as a reliable operational anchor for the People team, proactively identifying process gaps and implementing solutions to scale HR operations as the company grows.
• Support an inclusive, high-quality employee experience by applying a service-oriented mindset to every People Operations interaction.
• Maintain awareness and willingness to adopt AI tools to streamline processes and improve outcomes, without requiring prior AI expertise.
• Ensure all HR operations align with Japan’s labor regulations and social insurance systems, including timely submissions, record-keeping, and regulatory updates.
• Coordinate with internal stakeholders to resolve complex operational challenges that span multiple teams and systems, prioritizing speed, accuracy, and compliance.
• Adapt operations to support Notion’s Anchor Days policy (Mondays, Tuesdays, and Thursdays in-office) and any additional in-office requirements for the role.

🎯 Requirements

• 3+ years of experience in People Operations, HR Operations, or a similar role in a fast-paced, growing company.
• Fluency in Japanese and English, with confidence handling Japanese-language employee documentation and stakeholder communication.
• Strong working knowledge of Workday (HCM) and comfort operating across multiple People tools and systems.
• Must hold a Class 2 Occupational Health Manager License (第2種衛生管理資格), or obtain it within one year of joining the company.
• Excellent attention to detail and ability to handle sensitive employee data with discretion.
• Proven ability to partner effectively with Recruiting, Legal, Finance, IT, and People Partners to coordinate seamless employee experiences and resolve complex operational challenges.

🏖️ Benefits

• In-office work on Mondays, Tuesdays, and Thursdays (Anchor Days) with potential for additional in-office days based on team needs.
• Opportunity to work at a globally recognized company serving millions of users including Toyota, Figma, and OpenAI.
• Collaborative, builder-oriented culture focused on creating tools that make work more meaningful.
• Equal opportunity employer with commitment to diversity, inclusion, and reasonable accommodations.
• Access to Notion’s AI-powered productivity platform as a daily tool for work.
• Support for professional development, including obtaining required Japanese occupational health license within first year.

Skills & Technologies

Onsite

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Notion Labs, Inc.

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About Notion Labs, Inc.

Notion Labs, Inc. develops a unified workspace platform that combines documents, databases, kanban boards, calendars, and wikis. Headquartered in San Francisco, the company offers collaborative tools for teams and individuals to plan, write, organize, and share knowledge. The software integrates with third-party services and supports real-time editing, templates, and permissions management. Founded in 2013, it serves global users across education, technology, and enterprise sectors, aiming to replace fragmented productivity apps with a single, modular environment.

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