People Operations - Global Moblity and Scale

Clay Labs Inc.

Job Overview

Location

New York

Job Type

Full-time

Full Job Description

📋 Description

• Own the full lifecycle of U.S. visa cases, from offer stage through renewals and permanent residency applications for employees relocating to Clay’s U.S. offices in New York and San Francisco.
• Manage immigration and work authorization requirements for Clay’s London office, including UK Skilled Worker visa sponsorship and right-to-work compliance.
• Serve as Clay’s internal immigration expert, partnering with external legal counsel to ensure timely case processing and clear communication to employees.
• Advise recruiters on visa eligibility, sponsorship options, and hiring timelines to align immigration strategy with global talent acquisition goals.
• Partner with Legal, Finance, and People Operations to build mobility infrastructure as Clay expands into new international markets.
• Design and manage end-to-end relocation processes for domestic and international moves, ensuring a seamless, supportive experience for employees and their families.
• Build mobility policies, workflows, documentation, and case tracking systems from the ground up to support scalable global growth.
• Own compliance for cross-border remote work, business travel, and international employment classification across all jurisdictions where Clay operates.
• Maintain accurate, organized mobility data to support reporting, audits, and strategic decision-making.
• Manage the full contractor lifecycle — onboarding, offboarding, classification, agreement review, and recordkeeping — across U.S. and international jurisdictions.
• Ensure contractor agreements are accurate, current, and audit-ready by collaborating with Legal and Finance teams.
• Develop scalable processes and systems for contractor management, including tracking tools and documentation standards.
• Advise People Partners, recruiters, and business leaders on mobility-related questions with clear, practical guidance tailored to high-stakes situations.
• Translate complex immigration and compliance requirements into plain language for employees, managers, and families navigating sensitive processes.
• Contribute to broader People Operations initiatives as the team and company scale, balancing operational rigor with human-centered support.
• Demonstrate autonomy and ownership by following through on commitments, preventing process gaps, and proactively identifying risks in global mobility.
• Apply genuine compassion and care in every interaction, particularly when supporting employees under stress during visa or relocation transitions.
• Maintain exceptional attention to detail to prevent compliance errors that could impact employee status or company liability.
• Communicate with clarity and empathy across all levels of the organization, ensuring accessibility of complex mobility information.
• Manage multiple concurrent cases with high organization, adapting structure to evolving needs while maintaining compliance integrity.
• Build systems and processes where none exist, embracing ambiguity and driving action with sound judgment on compliance risk.

🎯 Requirements

• 5+ years in People Operations with significant hands-on mobility experience
• Experience with UK and/or European immigration and employment compliance (UK Skilled Worker visa experience a plus)
• Experience advising on international hiring arrangements and cross-border compliance
• Experience managing contractor populations, including onboarding/offboarding and classification compliance across jurisdictions
• Strong vendor management skills — you know how to get the most out of immigration counsel and relocation partners
• Experience building processes from scratch at a scaling company

🏖️ Benefits

• All employees can work for free with world-class coaches who specialize in creativity, management, and more
• Access to a global community of 11,000+ customers, 150+ integration partners, 125+ agencies, and 30k Slack members
• Participation in company-sponsored community equity offerings for employees, customers, and partners
• Exposure to a unique company culture that values creativity, non-attached action, and negative maintenance as operating principles

Skills & Technologies

Remote

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Clay Labs Inc.

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About Clay Labs Inc.

Clay Labs offers a no-code platform that aggregates public and proprietary data to build lead lists, automate outbound campaigns, and enrich CRM records. It pulls from 75+ data sources, applies AI filters, and integrates with tools like Salesforce, HubSpot, and Slack. The company targets go-to-market teams seeking faster prospect research and personalized outreach at scale.

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