People Operations Partner

Kombo

Job Overview

Location

Berlin Office

Job Type

Full-time

Full Job Description

📋 Description

• Own the end-to-end employee lifecycle from offer to exit, ensuring compliance with German and U.S. employment regulations, including onboarding, offboarding, and accurate maintenance of HR records and documentation.
• Serve as the primary people partner for employees and managers, providing guidance on HR policies, resolving employee questions, supporting performance and development initiatives, and collecting feedback to improve workplace experience.
• Identify, design, and implement improvements to HR workflows, tools, and documentation to eliminate inefficiencies, reduce administrative friction, and scale operations as the company grows from 75 to 150 employees.
• Automate repetitive administrative tasks using practical, low-complexity solutions, prioritizing functionality and speed over perfection to maintain startup agility.
• Oversee office operations and workplace experience in Berlin, including organizing company-wide celebrations, off-sites, team-building initiatives, and cultural activities that strengthen connection across teams.
• Maintain and evolve HR policies and documentation to align with company growth, legal requirements, and employee needs, ensuring clarity and accessibility for all team members.
• Collaborate cross-functionally with recruiting, finance, and engineering teams to streamline people-related processes and ensure alignment across departments.
• Leverage AI and automation tools to enhance the quality, speed, and scalability of HR operations, proactively seeking opportunities to improve processes through technology.
• Act as a trusted advisor on people-related matters, balancing empathy with pragmatism while handling sensitive topics with maturity and discretion.
• Build and maintain a culture of high performance and psychological safety by supporting manager development, reinforcing Kombo’s values, and contributing to the company’s unique meme-driven culture.
• Drive continuous improvement in the employee experience by monitoring feedback channels, identifying recurring pain points, and iterating on solutions that have measurable impact.
• Operate independently in ambiguous environments, taking ownership of outcomes rather than just tasks, and proactively solving problems before they escalate.
• Contribute to the foundational design of Kombo’s People Operations function, shaping systems and processes that will scale with the company over the next 12–24 months.
• Ensure all HR operations support Kombo’s mission of operational excellence without bureaucracy, preserving the speed and culture that enabled rapid growth.

🎯 Requirements

• 3–6+ years of experience in People Operations, HR Operations, or HR Generalist roles
• Experience working in B2B SaaS startups or fast-growing tech companies
• Fluency in both German and English
• Familiarity with German employment law and HR operations (U.S. employment practices a plus)
• Pragmatic, builder mindset focused on creating simple, functional processes over complex ones
• Comfort and initiative in leveraging AI and automation to improve HR workflows

🏖️ Benefits

• Subsidised gym membership
• Breakfast and snack foods
• Public transport ticket
• Regular company events and off-sites
• Budget for learning and development
• Equity

Skills & Technologies

Onsite

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Kombo

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About Kombo

Kombo is a digital platform that simplifies and streamlines the process of booking and managing appointments for various services. It connects users with a wide range of professionals, including hairdressers, beauty salons, therapists, and more, allowing them to easily discover, compare, and book services online. The platform offers features such as real-time availability, secure online payments, and appointment reminders, aiming to provide a seamless and convenient experience for both customers and service providers. Kombo focuses on enhancing customer engagement and operational efficiency for businesses within the service industry through its user-friendly interface and comprehensive booking system.

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