People Operations Partner

Cusp AI Ltd

Job Overview

Location

London, UK

Job Type

Full-time

Full Job Description

📋 Description

• Own and administer the full People Operations function at CuspAI, including end-to-end design, documentation, and execution of HR processes across the employee lifecycle from onboarding to offboarding.
• Serve as the primary point of contact for employees across all jurisdictions, providing guidance, coaching, and problem-solving on HR-related inquiries and concerns.
• Build, configure, and audit HRIS systems (e.g., Deel), ensuring data integrity, automating workflows, and evaluating new tooling to scale with headcount growth.
• Act as the internal expert on HR technology stack, troubleshooting system issues, identifying inefficiencies, and driving adoption of AI-powered automation to reduce administrative overhead.
• Maintain compliance with employment laws and regulatory requirements across multiple jurisdictions including the UK, Netherlands, USA, Germany, Singapore, and Japan.
• Develop, update, and manage internal policy documentation to ensure legal alignment and operational consistency across all operating regions.
• Administer compensation cycles, salary adjustments, and benefits programs in close partnership with Finance, ensuring accurate payroll inputs and benefits enrollment.
• Coordinate global immigration and mobility processes, including work authorizations, residence permits, and registration requirements, acting as the operational liaison between employees, managers, and external immigration providers.
• Drive cross-functional collaboration with Finance, IT, Recruitment, and Legal teams to ensure seamless integration of People Operations with broader company functions.
• Lead change management initiatives and operational projects with significant impact, applying project management rigor to deliver results under ambiguity and rapid scaling.
• Map, document, and continuously improve HR processes from scratch, eliminating inefficiencies and creating scalable, repeatable systems that support hypergrowth.
• Maintain a current, accessible internal knowledge base that serves as the authoritative source for HR policies, procedures, and compliance requirements.
• Demonstrate exceptional written communication by creating clear, precise, and jargon-free process documents and policies that can be followed without additional context.
• Prioritize effectively under pressure, distinguishing between tasks requiring perfection and those requiring timely completion, while managing multiple concurrent workstreams without drop-offs.
• Navigate organizational ambiguity and shifting priorities with agility, adapting systems and processes as the company evolves during its formative scaling phase.
• Champion operational excellence and culture-building by modeling transparency, accountability, and attention to detail in all aspects of People Operations.
• Collaborate with world-class researchers and engineers across AI, chemistry, and engineering disciplines to enable a high-performing, interdisciplinary workforce focused on breakthrough materials science.
• Support the company’s mission by ensuring the operational backbone of the People function enables rapid, sustainable scaling in pursuit of solutions for energy, clean water, carbon capture, and next-generation computing.

🎯 Requirements

• 5–7 years of experience in People Operations or generalist HR with a focus on building and systematizing processes from scratch
• Deep hands-on experience configuring, auditing, and optimizing at least one HRIS platform (e.g., Deel), not just as a user but as the system owner
• Proven familiarity with employment law and compliance requirements in the UK, Netherlands, USA, Germany, Singapore, and Japan
• Exceptional attention to detail, with a track record of identifying and resolving systemic inconsistencies in processes or data
• Strong project management and self-organization skills, capable of managing multiple complex workstreams under ambiguity and tight timelines
• Excellent written communication skills, producing clear, precise, and legally sound policy and process documentation

🏖️ Benefits

• Competitive salary with equity in CuspAI
• 28 days holiday (DE, NL, UK) or 21 days holiday (JP, SG, US), plus local public holidays
• Gold Standard parental leave: 26 weeks (primary caregiver) and 12 weeks (secondary caregiver) at full pay
• Professional development budget for career growth and skill enhancement
• Opportunity to solve meaningful problems in materials science, sustainability, and climate-related innovation
• True interdisciplinary teamwork with world-class researchers and engineers in AI, chemistry, and experimental science

Skills & Technologies

Onsite

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Cusp AI Ltd

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About Cusp AI Ltd

Cusp AI is a Cambridge-based startup applying generative artificial intelligence and deep learning to the discovery and design of next-generation materials for carbon capture, hydrogen storage and other clean-energy applications. The company combines physics-informed models, molecular simulation and high-throughput cloud computing to predict and optimize porous frameworks such as metal-organic frameworks and covalent organic frameworks, dramatically reducing the time and cost needed to identify candidates for scalable carbon dioxide removal. Founded in 2023 by ex-Google researchers, Cusp AI collaborates with national laboratories and industrial partners to translate AI-generated molecules into pilot-scale demonstrations.

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