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This position was posted on June 26, 2026 and is likely no longer accepting applications. We've kept it here for historical reference. Check out the similar jobs below!
Job Overview
Location
San Francisco, CA
Job Type
Full-time
Category
Software Engineering
Date Posted
June 26, 2026
Full Job Description
đź“‹ Description
- • Serve as a key HR partner to Sales teams, providing guidance on employee relations, conflict resolution, and policy interpretation to foster a positive and productive work environment.
- • Manage end-to-end employee onboarding processes, ensuring a seamless transition from offer acceptance to first day, including documentation, system setup, and orientation coordination.
- • Administer HR systems and maintain accurate, up-to-date employee records, including benefits enrollment, payroll data, and compliance documentation.
- • Develop, implement, and enforce HR policies and procedures aligned with legal requirements and Sierra’s core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
- • Design and execute employee engagement initiatives to improve satisfaction, communication, and retention across Sales functions.
- • Support organizational design efforts by structuring teams for efficiency and scalability, defining clear roles and responsibilities, and aligning talent strategy with business objectives.
- • Partner with Sales leadership to address performance, cultural, and operational challenges through coaching and data-informed HR interventions.
- • Generate and analyze HR reports to inform decision-making, track workforce metrics, and identify trends impacting team performance and morale.
- • Ensure compliance with employment laws and regulations across all operational regions, adapting practices to local legal frameworks where applicable.
- • Collaborate with engineering, product, and other technical teams to understand their unique people needs and deliver tailored HR support.
- • Proactively identify opportunities for process improvement in HR operations, implementing scalable systems and tools to support rapid company growth.
- • Provide guidance on international HR compliance, including cross-border employment considerations and global compensation structures as the company expands.
- • Act as a trusted advisor to managers and employees, promoting transparency, psychological safety, and alignment with company values in daily interactions.
- • Support the implementation of total rewards programs, including equity participation, fertility and family building benefits, and discretionary stipends, ensuring equitable access across regions.
- • Contribute to the evolution of Sierra’s culture by modeling the company’s values in all HR interactions and initiatives.
🎯 Requirements
- • 5+ years of experience in human resources or people operations, ideally in a fast-growing environment supporting Sales organizations.
- • Demonstrated expertise in HR best practices, employment laws, and regulatory compliance.
- • Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
- • Proactive, innovative mindset with a focus on continuous improvement and strategic impact.
- • Experience partnering with engineering, product, or other technical teams.
- • Hands-on experience implementing HR systems and processes in a scaling company.
🏖️ Benefits
- • Flexible (unlimited) paid time off
- • Medical, dental, and vision benefits for you and your family
- • Life insurance and disability benefits
- • Retirement plan dependent on country of employment
- • Parental leave
- • Fertility and family building benefits through Carrot
- • Lunch, delicious snacks, and coffee provided
- • Discretionary benefit stipend for personal spending
- • Free alphorn lessons
- • Eligibility to participate in Sierra's equity plans
Skills & Technologies
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About Sierra Technologies, Inc.
Sierra Technologies builds conversational AI agents for large enterprises, enabling companies to deploy autonomous, brand-aligned customer service experiences across voice and digital channels. Its platform integrates with existing CRM, ERP, and commerce systems to resolve complex customer issues, automate workflows, and provide real-time insights while maintaining security and compliance standards.
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