People Partner, Sales

Sierra Technologies, Inc.

Job Overview

Location

San Francisco, CA

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a key HR partner to Sales teams, providing guidance on employee relations, conflict resolution, and policy interpretation to foster a positive and productive work environment.
• Manage end-to-end employee onboarding processes, ensuring a seamless transition from offer acceptance to first day, including documentation, system setup, and orientation coordination.
• Administer HR systems and maintain accurate, up-to-date employee records, including benefits enrollment, payroll data, and compliance documentation.
• Develop, implement, and enforce HR policies and procedures aligned with legal requirements and Sierra’s core values of Trust, Customer Obsession, Craftsmanship, Intensity, and Family.
• Design and execute employee engagement initiatives to improve satisfaction, communication, and retention across Sales functions.
• Support organizational design efforts by structuring teams for efficiency and scalability, defining clear roles and responsibilities, and aligning talent strategy with business objectives.
• Partner with Sales leadership to address performance, cultural, and operational challenges through coaching and data-informed HR interventions.
• Generate and analyze HR reports to inform decision-making, track workforce metrics, and identify trends impacting team performance and morale.
• Ensure compliance with employment laws and regulations across all operational regions, adapting practices to local legal frameworks where applicable.
• Collaborate with engineering, product, and other technical teams to understand their unique people needs and deliver tailored HR support.
• Proactively identify opportunities for process improvement in HR operations, implementing scalable systems and tools to support rapid company growth.
• Provide guidance on international HR compliance, including cross-border employment considerations and global compensation structures as the company expands.
• Act as a trusted advisor to managers and employees, promoting transparency, psychological safety, and alignment with company values in daily interactions.
• Support the implementation of total rewards programs, including equity participation, fertility and family building benefits, and discretionary stipends, ensuring equitable access across regions.
• Contribute to the evolution of Sierra’s culture by modeling the company’s values in all HR interactions and initiatives.

🎯 Requirements

• 5+ years of experience in human resources or people operations, ideally in a fast-growing environment supporting Sales organizations.
• Demonstrated expertise in HR best practices, employment laws, and regulatory compliance.
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities in a fast-paced environment.
• Proactive, innovative mindset with a focus on continuous improvement and strategic impact.
• Experience partnering with engineering, product, or other technical teams.
• Hands-on experience implementing HR systems and processes in a scaling company.

🏖️ Benefits

• Flexible (unlimited) paid time off
• Medical, dental, and vision benefits for you and your family
• Life insurance and disability benefits
• Retirement plan dependent on country of employment
• Parental leave
• Fertility and family building benefits through Carrot
• Lunch, delicious snacks, and coffee provided
• Discretionary benefit stipend for personal spending
• Free alphorn lessons
• Eligibility to participate in Sierra's equity plans

Skills & Technologies

Onsite

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Sierra Technologies, Inc.

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About Sierra Technologies, Inc.

Sierra Technologies builds conversational AI agents for large enterprises, enabling companies to deploy autonomous, brand-aligned customer service experiences across voice and digital channels. Its platform integrates with existing CRM, ERP, and commerce systems to resolve complex customer issues, automate workflows, and provide real-time insights while maintaining security and compliance standards.

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