People Systems & Operations Analyst

AllTrails, Inc.

Job Overview

Location

Remote

Job Type

Full-time

Full Job Description

📋 Description

• Own and maintain the HRIS (Human Resource Information System) to ensure accurate, up-to-date employee data across all systems, including onboarding, offboarding, promotions, and role changes.
• Administer and optimize compensation processes, including salary benchmarking, equity grants, payroll alignment, and annual review cycles to ensure internal equity and market competitiveness.
• Design, execute, and improve cyclical People programs such as performance reviews, engagement surveys, and talent reviews, ensuring timely delivery and data integrity.
• Analyze People data to generate actionable insights on workforce trends, turnover, diversity, and hiring effectiveness, supporting data-driven decision-making for HR leadership.
• Maintain data integrity across all HR systems by auditing records, resolving discrepancies, and implementing automated validation rules to reduce manual errors.
• Collaborate with HR Business Partners, Talent Acquisition, and Finance teams to align People systems with organizational goals and ensure seamless cross-functional workflows.
• Develop and document standard operating procedures (SOPs) for People operations tasks to ensure consistency, scalability, and knowledge transfer across the team.
• Serve as the primary point of contact for system-related inquiries from employees and managers, providing timely and accurate support on HRIS functionality and data access.
• Partner with IT and vendor teams to manage system integrations, feature updates, and user access controls for HR platforms including Workday, BambooHR, or similar.
• Track and report on key HR metrics such as time-to-hire, retention rates, promotion velocity, and compensation band adherence to support strategic workforce planning.
• Ensure compliance with U.S. labor regulations and internal policies by maintaining accurate records and implementing audit-ready documentation practices.
• Proactively identify inefficiencies in People processes and propose scalable solutions using automation, workflow tools, or system enhancements.
• Support global People operations initiatives by adapting systems and reporting to accommodate evolving workforce needs across U.S. locations.
• Participate in cross-functional projects to improve the employee experience through better systems, clearer communication, and streamlined HR workflows.
• Maintain confidentiality and discretion when handling sensitive employee data and ensure all actions align with company privacy and data security policies.

🎯 Requirements

• Proven experience working in People Operations, HR Operations, or HRIS administration in a fast-paced, growing organization
• Hands-on proficiency with HRIS platforms such as Workday, BambooHR, or similar systems
• Strong analytical skills with experience interpreting HR data and translating insights into operational improvements
• High attention to detail and proven ability to manage high-volume, time-sensitive operational tasks with accuracy
• Experience designing and improving HR processes and documentation, including SOPs and workflow automation
• Demonstrated ability to collaborate across HR, Finance, and IT teams to align systems and data

🏖️ Benefits

• Fully remote work with flexibility to work from anywhere in the U.S.
• Opportunities to connect with teammates through in-person Trail Days, co-working sessions, and local gatherings in San Francisco, Portland, Seattle, Denver, or New York
• Strong emphasis on work-life balance and outdoor wellbeing, aligned with AllTrails’ mission
• Competitive compensation and equity package

Skills & Technologies

Remote

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AllTrails, Inc.

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About AllTrails, Inc.

AllTrails, Inc. operates a digital platform offering trail maps, reviews, photos, and navigation tools for hiking, running, and mountain biking worldwide. Founded in 2010 and headquartered in San Francisco, the company provides free and subscription-based services through web and mobile apps, enabling users to discover, plan, and record outdoor activities while accessing crowdsourced information on terrain, difficulty, and conditions.

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