Performance Coaching Intern

Xsolla (USA), Inc.

Job Overview

Location

Los Angeles, United States

Job Type

Full-time

Full Job Description

📋 Description

• Support the design, delivery, and continuous improvement of internal performance coaching programs alongside Xsolla’s Performance Coaches.
• Assist in developing content and materials for coaching sessions, including worksheets, guides, and feedback frameworks grounded in psychological principles.
• Help organize and coordinate logistics for coaching programs, including scheduling, participant communication, and resource distribution.
• Collect and analyze qualitative and quantitative feedback from participants to identify trends and areas for program enhancement.
• Conduct research on best practices in performance psychology, organizational culture, and human potential to inform coaching methodologies.
• Collaborate with team members to create scalable systems for tracking participant progress and coaching outcomes.
• Participate in weekly team meetings to contribute ideas, review program effectiveness, and propose iterative improvements.
• Document processes and outcomes to build a knowledge base for future coaching initiatives and onboarding of new team members.
• Engage with employees across departments to understand their performance goals and challenges, ensuring coaching programs are relevant and impactful.
• Maintain confidentiality and professionalism when handling sensitive employee feedback and performance data.
• Contribute to the creation of internal communications that promote coaching program participation and cultural alignment with Xsolla’s mission.
• Apply scientific rigor to evaluate the effectiveness of coaching interventions using measurable indicators of growth and engagement.
• Demonstrate creativity in translating psychological theories into practical, actionable tools for workplace performance improvement.
• Embrace a growth mindset by actively seeking feedback on your own contributions and applying it to refine your approach.
• Represent Xsolla’s values of innovation, collaboration, and support for creators through all interactions and deliverables.

🎯 Requirements

• Currently pursuing or recently completed a degree in psychology or a related field
• Strong interest in performance, human potential, organizational culture, and the science of personal growth
• Ability to write clear, engaging content and organize structured systems

🏖️ Benefits

• 8-week summer internship program with direct mentorship from Performance Coaches
• Hands-on experience supporting internal coaching initiatives at a global e-commerce leader in the gaming industry
• Opportunity to contribute to programs that impact employee development across a diverse, worldwide team

Skills & Technologies

Junior

Onsite

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Xsolla (USA), Inc.

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About Xsolla (USA), Inc.

Xsolla is a global video game commerce company headquartered in Sherman Oaks, California. It provides payment, billing, distribution, and marketing tools that help game developers and publishers fund, sell, and monetize their products worldwide. Founded in 2005, Xsolla offers a cloud-based platform supporting more than 700 payment methods, localized checkout, anti-fraud, in-game store, web shop, and influencer solutions. The company serves hundreds of clients ranging from indie studios to major publishers, enabling them to reach players in over 200 countries and territories while handling compliance, taxes, and customer support.

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