Job Overview
Location
Remote, USA
Job Type
Full-time
Category
Operations
Date Posted
April 4, 2026
Full Job Description
š Description
- ā¢ The PHS Billing Analyst II role supports the companyās largest and most complex national and large-market clients, serving as a dedicated billing consultant for accounts with 2,000 or more covered lives, managing a defined block of business and acting as the primary billing point of contact throughout the full policy lifecycle from implementation to termination.
- ā¢ Day to day, the individual will manage a portfolio of 20ā25 large client accounts, providing end-to-end billing support, serving as the primary billing contact via direct communication, handling invoicing, payment reconciliation, deductions, research, and discrepancy resolution, conducting ongoing and event-driven audits (including Open Enrollment), and partnering with internal teams and clients through meetings, reporting, and analytics to resolve issues and meet expectations.
- ā¢ The role operates within a high-performance culture at The Standard, a company committed to financial stability, innovation, and customer-first values, working closely with Sales, Finance, Implementation, and leadership in a fast-paced, detail-driven environment that is especially critical during Q1 and Open Enrollment periods.
- ā¢ In this role, the individual can develop deep expertise in complex billing operations, strengthen cross-functional collaboration skills, gain experience managing high-value client relationships, and build a foundation for career advancement in finance, account management, or operations within a stable, mission-driven organization.
šÆ Requirements
- ā¢ High School Diploma required; Bachelorās degree preferred
- ā¢ At least 3 years of accounting or complex finance experience
- ā¢ 5 years of customer service or account management experience
- ā¢ Intermediate proficiency with Microsoft Excel, Word, Outlook, and OneNote
- ā¢ Strong customer-facing presentation and oral/written communication skills
- ā¢ Prior experience with voluntary benefits is preferred
- ā¢ Salesforce experience is preferred
šļø Benefits
- ā¢ A rich benefits package including medical, dental, vision, and a 401(k) plan with matching company contributions
- ā¢ An annual incentive bonus plan
- ā¢ Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually, with PTO increasing with tenure
- ā¢ Paid parental leave and adoption/surrogacy assistance
- ā¢ An employee giving program that double matches donations to eligible nonprofits and schools
- ā¢ Supportive, responsive management approach and opportunities for career growth and advancement
Skills & Technologies
About Standard AI
Standard AI develops computer-vision technology that converts existing retail stores into autonomous checkout experiences without shelf sensors. Its platform tracks shoppers and items via ceiling-mounted cameras, automatically charging customers when they exit. The company licenses its software to grocers, convenience stores, and fuel retailers, integrating with existing point-of-sale and inventory systems to reduce labor costs and shrinkage. Founded in 2017, Standard AI operates in North America and Europe, focusing on retrofit solutions for brick-and-mortar retailers seeking frictionless shopping while preserving customer privacy through anonymized data processing.
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