
Job Overview
Location
Dayton WFH
Job Type
Full-time
Category
HR & Recruiting
Date Posted
June 18, 2026
Full Job Description
đź“‹ Description
- • Responsible for ensuring accurate and timely medical records requests are sent and received as part of pre-payment and post-payment claim review processes.
- • Process incoming medical records and assign them to appropriate claims and administrative queues for review.
- • Perform administrative tasks supporting audit functions, including error exception reporting, claims releases, and letter monitoring.
- • Support administrative deliverables for Prepay/Postpay email box requests, ensuring timely and accurate response to inquiries.
- • Make claim payment audit decisions on claims billed with uncomplicated medical codes, adhering strictly to departmental standards and coding guidelines.
- • Research and analyze medical claims based on CPT coding guidelines, diagnosis codes, medical terminology, anatomy and physiology, and Medicaid/Medicare reimbursement policies to determine appropriate payment decisions.
- • Identify and refer suspected cases of Fraud, Waste, or Abuse to the Special Investigations Unit (SIU) during routine claim reviews.
- • Identify opportunities for process improvements and recommend system enhancement ideas to management.
- • Ensure full adherence to company and departmental policies regarding timeliness of claim reviews and releases.
- • Report claim problems, anomalies, or concerns to management in a timely manner.
- • Maintain proficiency in Microsoft Office Suite for documentation, reporting, and communication tasks.
- • Review medical records to validate coding accuracy and compliance with billing and reimbursement standards.
- • Apply understanding of basic medical billing processes and claims payment principles to support audit and payment decisions.
- • Collaborate within a team environment while also working independently to meet deadlines and quality standards.
- • Demonstrate strong attention to detail, effective problem-solving skills, and critical thinking in evaluating complex medical claims.
- • Maintain effective written and verbal communication skills to interact with internal teams and document findings accurately.
- • Develop, prioritize, and accomplish daily goals aligned with departmental objectives and performance metrics.
- • Uphold high levels of professionalism and interpersonal skills in all workplace interactions.
- • Stay current with Medicaid/Medicare guidelines and healthcare industry standards to ensure accurate claim evaluations.
- • Perform any other job-related duties as assigned by management.
Skills & Technologies
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About CareSource Management Group Company
CareSource is a nonprofit, multi-state managed care organization headquartered in Dayton, Ohio. Founded in 1989, it administers Medicaid, Medicare Advantage, and Marketplace health plans serving over two million members in Ohio, Kentucky, Indiana, West Virginia, and Georgia. The company focuses on improving health outcomes for low-income and vulnerable populations through integrated care management, behavioral health services, and social determinants programs.
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