Job Overview
Location
USA (remote)
Job Type
Full-time
Category
Software Engineering
Date Posted
July 2, 2026
Full Job Description
đź“‹ Description
- • Develop and execute communications plans for new city launches and policy priorities aligned with regulatory milestones, operational readiness, permit decisions, contract deadlines, and other outcomes critical to Serve’s license to operate.
- • Lead day-to-day communications execution for policy, public affairs, and market-entry initiatives across priority U.S. markets including Los Angeles, Miami, Dallas, Atlanta, and Chicago.
- • Identify and engage local audiences that shape public opinion, such as editorial boards, business leaders, accessibility advocates, neighborhood association leaders, academics, and influential local voices.
- • Build and manage local media strategies and cultivate relationships with reporters across local, trade, tech, AI, culture, business, mobility, accessibility, and urban policy outlets.
- • Sequence announcements, validator activity, earned media, and stakeholder engagement to advance permit requests, contract announcements, policy milestones, and public affairs campaigns.
- • Build and manage networks of named third-party validators who can provide credible, on-the-record support in priority markets.
- • Monitor legislation, regulation, media coverage, and opposition activity that could impact Serve’s license to operate, and recommend proactive communications responses before issues escalate.
- • Partner with Government Relations teams on federal, state, and city engagements by translating policy and regulatory developments into clear narratives for media, partners, stakeholders, and the public.
- • Support messaging for testimony, hearings, comment letters, rulemaking processes, regulatory engagement, and other public affairs priorities.
- • Maintain incident response playbooks and coordinate communications execution during sensitive moments, including rapid response support with Legal, Operations, Government Relations, and Communications teams.
- • Draft holding statements, talking points, Q&A, fact sheets, one-pagers, reactive press materials, and briefing materials for use across multiple markets.
- • Prepare local general managers, operations leads, partner spokespeople, and executives for media interviews, stakeholder meetings, and public-facing engagements.
- • Manage inbound media inquiries with sound judgment on when to engage, decline, redirect, or escalate based on strategic priorities.
- • Travel regularly to priority markets to build local stakeholder and media relationships from the ground up.
- • Ensure all communications align with Serve’s mission to reimagine urban delivery through sidewalk robotics while maintaining compliance, credibility, and public trust.
- • Translate complex regulatory and technical information into accessible, media-ready language for diverse audiences including policymakers, journalists, community leaders, and the general public.
- • Collaborate cross-functionally with Government Relations, Legal, Operations, and Communications teams to ensure consistent messaging and strategic alignment across all market entry activities.
🎯 Requirements
- • 5+ years of experience in communications, public affairs, government relations communications, political campaigns, or issue advocacy.
- • Experience supporting a campaign or campaign-adjacent effort such as a ballot measure, contested council or state race, issue advocacy campaign, regulatory fight, or state legislative effort.
- • Experience working with policy, government relations, legal, or regulatory teams in a regulated or high-visibility environment.
- • Experience developing communications strategies that support public affairs, market entry, stakeholder engagement, or policy outcomes.
- • Experience building relationships with reporters at the national, state, city, local, or trade level.
- • Strong writing skills with the ability to move between policy precision, media-ready language, talking points, briefing materials, and reactive statements.
🏖️ Benefits
- • Opportunity to work remotely across the USA.
- • Regular travel to priority U.S. markets to build local stakeholder and media relationships.
- • Collaborative, agile, and diverse team environment focused on solving real-world problems with robotics and AI.
- • Exposure to cutting-edge technology in autonomous delivery and urban mobility.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Serverobotics Inc.
Serverobotics develops cloud robotics software that lets users monitor, control, and manage fleets of internet-connected robots from any web browser. The platform integrates real-time telemetry, remote tele-operation, over-the-air updates, and secure data logging, enabling teams to deploy, debug, and scale robotic systems without on-site personnel. Core products include a web dashboard, REST and WebSocket APIs, and edge device agents that run on Linux-based robots. Industries served range from service and industrial automation to research and education, with emphasis on reducing operational downtime and accelerating development cycles through centralized fleet management.
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