Job Overview
Location
India
Job Type
Full-time
Category
Software Engineering
Date Posted
May 28, 2026
Full Job Description
đź“‹ Description
- • Principal Engineer responsible for setting technical standards across a live portfolio of B2B SaaS companies, owning development and technical leadership for critical backend systems, making architectural decisions that compound across multiple businesses, and building engineering cultures that scale.
- • Day-to-day responsibilities include coding, designing, and shipping distributed systems (async queues, caching layers, pub-sub, background job orchestration) handling production traffic; reducing production incident response time by establishing review discipline, deploying prevention measures, and maintaining team on-call rotation; owning technical decisions for 5+ engineers by defining quality gates and architectural direction; debugging and resolving Node.js/TypeScript performance issues in production using instrumentation, flame graphs, and measured improvements; reviewing Python architectural decisions and owning automation layer integration boundaries; building high-output engineering culture by selecting tooling, defining code review standards, and mentoring engineers to ship faster reliably.
- • Emergence is a thematic holding company backed by the Pritzker Organization focused exclusively on acquiring and scaling category-defining software businesses, investing in focused portfolios with specialized operating groups and deep domain expertise, combining operational rigor with a growth equity mindset to drive sustainable ARR growth, profitability improvements, and industry-leading customer outcomes.
- • The role offers the opportunity to grow impact by building systems and teams that scale across multiple category-defining businesses in Emergence's portfolio, develop deep expertise in distributed systems and backend architecture, influence technical standards across a portfolio of companies, and lead engineering teams through mentorship and culture-building while working remotely from India with flexible scheduling.
🎯 Requirements
- • 6-10 years production software engineering with measurable outcomes: shipped features, reduced latency, improved reliability, or scaled systems 10x+
- • Deep hands-on Node.js/TypeScript backend experience in production: debugged performance issues, optimized database patterns, shipped measurable improvements
- • Designed and shipped two or more distributed systems handling production load that remain operational without constant firefighting
- • Led a team of 5+ engineers as technical lead for 12+ months: owned code review, delivery quality, architectural direction
- • Owned a critical production incident end-to-end: diagnosed root cause, deployed hotfix, shipped prevention, led post-mortem
- • Communicated architectural trade-offs clearly to non-technical stakeholders: explained cost/latency/complexity implications and made defensible recommendations they understood
- • Python engineering depth sufficient to review architectural decisions and contribute to automation layer integration design discussions
🏖️ Benefits
- • Remote work fully distributed from India with flexible scheduling
- • Professional development budget for conferences, certifications, and learning platforms
- • Opportunity to grow impact by building systems and teams that scale across multiple category-defining businesses in Emergence's portfolio
Skills & Technologies
About Emergence, Inc.
Emergence, Inc. is a B2B SaaS provider that offers an AI‑powered platform designed to automate and enhance customer support and sales engagement workflows. The solution integrates with existing CRM and helpdesk systems, using natural language processing to suggest responses, route tickets, prioritize inquiries, and analyze sentiment in real time. Targeting mid‑size to large enterprises across technology, finance, healthcare, and retail sectors, Emergence helps organizations reduce response times, increase conversion rates, and improve overall customer satisfaction. The company operates on a subscription‑based model with tiered pricing tiers that scale according to usage, feature set, and number of seats. Emphasizing data security, compliance, and seamless integration, Emergence maintains headquarters in San Francisco with a distributed global workforce supporting continuous product innovation and customer success.
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