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Principal Software Engineer

Twilio Inc.

Job Overview

Location

Remote - India

Job Type

Full-time

Full Job Description

📋 Description

• Lead the planning, design, development, and testing of large-scale software systems and new product capabilities, including cloud and internet-facing services, to shape the future of communications at Twilio.
• Drive technical direction, ensure secure and compliant production-ready software, and partner with product and engineering teams to turn requirements into reliable, high-quality solutions.
• Join a remote-first, globally inclusive team at Twilio that empowers developers worldwide to craft personalized customer experiences through innovative communications solutions.
• Architect scalable systems, mentor engineers across levels, improve system resiliency and efficiency, and champion automation, quality, and modern engineering practices while growing as a technical leader.

🎯 Requirements

• 12+ years of experience designing and developing highly-available, high-scale, secure, mission-critical native cloud enterprise SaaS applications in Java, Go, or Python.
• Expertise in architectural patterns for distributed, multi-regional deployments and extensive experience with REST API design and implementation.
• Proven experience with AWS, GCP, or other public cloud platforms, container technologies (Docker/Kubernetes), and building distributed systems at scale using microservices architecture.
• Strong background in data architecture (Clickhouse, Lakehouse, Snowflake), SQL/NoSQL databases, caching, streaming systems (Kafka, Flink, Spark), and modern CI/CD pipelines with automated testing.
• Demonstrated ability to solve complex production issues, improve system resiliency and latency, and drive standards for coding, observability, security, and documentation.

🏖️ Benefits

• Competitive pay and generous time off.
• Ample parental and wellness leave.
• Comprehensive healthcare and retirement savings program.
• Opportunities to build positive change in communities through volunteering and donation support.
• Remote-first work culture with global inclusion and connection.

Skills & Technologies

Python

Java

AWS

GCP

Senior

Remote

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Twilio Inc.

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About Twilio Inc.

Twilio Inc. provides cloud-based communications platforms that enable developers to integrate voice, messaging, video, email, and authentication into applications via APIs. Founded in 2008, the company offers programmable services for SMS, voice calls, WhatsApp, email, and IoT connectivity, serving enterprises, startups, and communication service providers globally. Twilio operates a pay-as-you-go model, allowing customers to scale usage without managing underlying telecom infrastructure. The company is headquartered in San Francisco, California, and trades on the New York Stock Exchange under the symbol TWLO.

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