Principal Software Engineer, Infrastructure

ServiceTitan, Inc.

Job Overview

Location

US Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Principal Software Engineer, Infrastructure at ServiceTitan, you will lead the technical vision and execution for critical systems that power a platform used by thousands of businesses to run more efficiently. Your work will directly impact the scalability, reliability, and performance of distributed systems, including data platforms and cloud infrastructure, enabling innovation in AI-driven scheduling and dispatch automation.
• Day to day, you will design and evolve core infrastructure, collaborate with product engineering on release planning, oversee data platform performance across Azure SQL, PostgreSQL, Cosmos DB, MongoDB, Redis, and Kafka, define non-functional requirements for scalability and availability, mentor engineers, and maintain a 60/40 balance between hands-on development and strategic initiatives including talent pipeline development and cross-functional alignment.
• ServiceTitan is a mission-driven company building modern tools on the .NET platform to transform how home service businesses operate. We value quality, innovation, and a culture of learning and growth, with a strong emphasis on solving complex problems at scale using modern cloud-native technologies.
• In this role, you will deepen your expertise in distributed systems and cloud architecture, influence company-wide technical strategy, mentor high-performing engineers, and gain leadership experience in shaping infrastructure that supports machine learning and AI-powered features at enterprise scale.

🏖️ Benefits

• Flextime, recognition, and support for autonomous work with learning and development opportunities, leadership training, and Bonusly peer-nominated awards
• Holistic health and wellness benefits including company-paid medical, dental, and vision (100% employer-paid options), 401k match, FSA/HSA, and telehealth via One Medical
• Support for all life stages: parental leave, up to $20k fertility services reimbursement, surrogacy and adoption support, maternity support via Maven Maternity, free breast milk shipping, pet insurance, legal and financial planning tools
• Opportunity to work on impactful AI-driven scheduling and dispatch automation systems used by thousands of businesses nationwide

Skills & Technologies

Java

ASP.NET

PostgreSQL

MySQL

MongoDB

DevOps

Senior

Remote

Degree Required

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ServiceTitan, Inc.

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About ServiceTitan, Inc.

ServiceTitan provides cloud-based business management software for residential and commercial contractors in plumbing, HVAC, electrical, and other trades. Its platform integrates customer relationship management, scheduling, dispatching, invoicing, payments, marketing analytics, inventory management, and field workforce mobile applications. The system connects office teams with field technicians, automates service workflows, and offers real-time performance reporting, aiming to improve operational efficiency and revenue for home-service businesses.

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