Principal Solutions Engineer

BetterUp, Inc.

Job Overview

Location

Austin, TX

Job Type

Full-time

Full Job Description

📋 Description

• As Principal Solutions Engineer, you'll be a trusted advisor to our executive leadership team, the single-threaded owner of platform-defining engagements, and a recognized technical voice in enterprise HR Tech that opens doors before a deal ever begins.
• This role exists at the intersection of SE excellence, executive influence, and external credibility. You'll define how BetterUp is perceived by technical buyers across the market — not just in individual accounts. And you'll set the long-term technical vision for the SE function itself.
• You'll serve as single-threaded owner for BetterUp's most complex, platform-defining engagements — Fortune 100 deployments, government, multi-region rollouts, and deals where the primary buyer is not HR.
• You'll operate as a trusted advisor to the ELT (CEO, CRO, CPO, CTO) on platform strategy, integration roadmap, and the long-term design of the SE function.
• You'll bring a proprietary external network into BetterUp — CIO, CISO, and CFO-level relationships that exist before a deal starts and persist after it closes, accelerating enterprise pipeline in ways no internal team member can replicate.
• You'll define BetterUp's integration and security narrative at the industry level — shaping how technical buyers across the market perceive the platform, not just individual accounts.
• You'll advise the ELT on enterprise buyer trends, shifts in IT buying behavior, and how BetterUp's platform and GTM motion should evolve in response.
• You'll serve as single-threaded owner for key company-wide initiatives — scaled SE coverage models, platform integration roadmap, AI-driven SE tooling — mobilizing Product, Engineering, GTM, and Implementation to execute.
• You'll establish BetterUp as a thought leader in enterprise Solutions Engineering through external speaking, writing, and industry presence.
• You'll mentor leaders across the SE function and GTM organization; serve as a talent magnet that raises the bar for who wants to work here.
• You'll have 15+ years in Solutions Engineering, Pre-Sales, or Technical Consulting, including experience building or leading SE functions at high-growth enterprise SaaS companies.
• You'll have an external reputation in enterprise SE or HR Tech — recognized by peers, referenced by customers, and credible at the CIO/CISO/CFO level before a deal begins.
• You'll have a rolodex of C-suite and VP Engineering relationships across enterprise HR Tech that you can bring to BetterUp and activate on behalf of strategic deals.
• You'll have proven ability to advise executive leadership (CEO, CRO, CPO) on platform strategy, GTM motion, and SE function design.
• You'll have deep expertise across HRIS, LMS, SSO, API integration ecosystems, and enterprise compliance frameworks — advising at the architecture and strategy level.
• You'll have a track record of owning and closing the most complex enterprise deals: Fortune 100, government, multi-region, multi-stakeholder, long-cycle commitments.
• You'll have experience building or significantly maturing an SE function — not just contributing to one.
• You'll have demonstrated thought leadership: external speaking, published writing, or recognized influence on how enterprise SE practice evolves in your market.

🎯 Requirements

• 15+ years in Solutions Engineering, Pre-Sales, or Technical Consulting, including experience building or leading SE functions at high-growth enterprise SaaS companies.
• An external reputation in enterprise SE or HR Tech — recognized by peers, referenced by customers, and credible at the CIO/CISO/CFO level before a deal begins.
• A rolodex of C-suite and VP Engineering relationships across enterprise HR Tech that you can bring to BetterUp and activate on behalf of strategic deals.
• Proven ability to advise executive leadership (CEO, CRO, CPO) on platform strategy, GTM motion, and SE function design.
• Deep expertise across HRIS, LMS, SSO, API integration ecosystems, and enterprise compliance frameworks — advising at the architecture and strategy level.
• A track record of owning and closing the most complex enterprise deals: Fortune 100, government, multi-region, multi-stakeholder, long-cycle commitments.
• Experience building or significantly maturing an SE function — not just contributing to one.
• Demonstrated thought leadership: external speaking, published writing, or recognized influence on how enterprise SE practice evolves in your market.

🏖️ Benefits

• Access to BetterUp coaching; one for you and one for a friend or family member.
• A competitive compensation plan with opportunity for advancement.
• Medical, dental and vision insurance.
• Flexible paid time off.
• Per year: All federal/statutory holidays observed, 4 BetterUp Inner Work days, 5 Volunteer Days to give back, Learning and Development stipend, Company wide Summer & Winter breaks.
• Year-round charitable contribution of your choice on behalf of BetterUp.
• 401(k) self contribution.

Skills & Technologies

Senior

Remote

$198k-248k

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BetterUp, Inc.

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About BetterUp, Inc.

BetterUp is a San Francisco-based human transformation company that provides a mobile coaching and development platform combining behavioral science, AI, and certified coaches. Its offerings include one-to-one coaching, group sessions, and digital content focused on leadership development, well-being, diversity, and performance for individuals, teams, and large enterprises. The company serves Fortune 1000 clients and government agencies, measuring behavioral change through analytics and longitudinal research. Founded in 2013, BetterUp operates globally with offices across North America and Europe, delivering scalable coaching programs designed to improve engagement, resilience, and organizational culture.

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