Principal Specialist Customer Engineer, Platform & AI/ML

📋 Description

• • Are you a visionary architect and a seasoned problem-solver with a passion for cutting-edge AI and machine learning? Alteryx, Inc. is seeking a Principal Specialist Customer Engineer, Platform & AI/ML to join our dynamic, remote-friendly team. This is a unique opportunity to lead the charge in designing and implementing transformative, AI-enabled analytics solutions for global enterprises. You will be instrumental in shaping the future of analytics, leveraging your deep technical expertise to align complex business objectives with innovative, modern technology stacks.
• • As a strategic architectural leader, you will be responsible for architecting sophisticated, AI-integrated solutions that address the most pressing challenges faced by our clients. This involves translating high-level business needs and C-suite objectives into resilient, scalable, and future-proof technical frameworks. Your role will be pivotal in driving Alteryx One global initiatives, acting as the primary technical champion and ensuring our platform's capabilities are maximized to deliver unparalleled value.
• • A core focus of this role is the orchestration of the end-to-end AI/ML lifecycle. You will specialize in the integration and deployment of Large Language Models (LLMs) within large-scale data pipelines and complex server environments, such as MCP servers. This includes designing and implementing robust data governance, ensuring data quality, and optimizing ETL processes to deliver high-fidelity, model-ready data essential for enterprise AI applications.
• • You will spearhead innovative initiatives in autonomous agent design, developing and implementing agentic workflows capable of tackling unstructured data challenges across multi-cloud ecosystems. This requires a forward-thinking approach to leverage AI for automating complex tasks and unlocking new insights from diverse data sources.
• • Your expertise will extend to ensuring the governance and data integrity of these advanced solutions. You will define and implement strategies for ETL, data quality, and Alteryx utilization, guaranteeing that the data powering AI applications is accurate, reliable, and compliant with all relevant standards.
• • Beyond technical architecture, you will serve as a crucial mentor to both senior and junior Sales Engineering staff. This involves formalizing and disseminating technical best practices, sharing your deep knowledge of modern enterprise technologies, and influencing product development and Go-To-Market strategies. Your insights will help shape the future direction of Alteryx's offerings and how we engage with our customers.
• • This role demands a proactive and collaborative spirit, working closely with cross-functional teams to bring ambitious AI projects to fruition. You will be at the forefront of technological innovation, constantly exploring new methodologies and tools to enhance our platform and client solutions.
• • The ideal candidate possesses a proven track record in designing and deploying LLM-based applications, including custom Retrieval-Augmented Generation (RAG) solutions and model fine-tuning within enterprise frameworks. Proficiency in programming languages like Python or Java for custom AI development, coupled with a mastery of API services and orchestration tools, is essential.
• • You will leverage your expert-level architectural proficiency with at least one of the major cloud providers (GCP, AWS, Azure) and possess working knowledge of the others. Deep technical expertise in architecting AI solutions that utilize Cloud Data Warehouses (CDW) and lakehouses, with specific proficiency in BigQuery ML, Databricks, or Snowflake integrations, is a key requirement.
• • A strong command of modern enterprise security frameworks and regulatory requirements is necessary to ensure all AI-driven analytics solutions meet rigorous global data governance and compliance standards.
• • You will be expected to have experience with AI/ML frameworks and LLM-based applications in enterprise environments, including platforms like Gemini Enterprise, SageMaker ML, Databricks, Anthropic, and OpenAI. Expertise with MCP server integration and orchestration tools is also critical for success in this role.
• • This position offers the chance to make a significant impact on how businesses leverage data and AI, driving innovation and delivering tangible business outcomes for Alteryx's global clientele. You will be empowered to challenge the status quo and contribute to a culture that values expertise, collaboration, and continuous learning.