Product Analyst, Core team

FundraiseUp Inc.

Job Overview

Location

Portugal - Remote

Job Type

Full-time

Full Job Description

📋 Description

• Join Fundraise Up, a leading modern fundraising platform revolutionizing how nonprofits connect with donors worldwide. We are dedicated to creating the fastest, most convenient, and conversion-optimized donation experiences, processing tens of millions of dollars monthly for esteemed organizations like UNICEF, the American Heart Association, and the Alzheimer’s Association. Our commitment to excellence is reflected in our outstanding 4.9 out of 5 rating on review platforms, serving a global enterprise client base primarily in the US, Canada, UK, and Australia.
• We are seeking a highly skilled and experienced Product Analyst to become a foundational member of our newly forming Core team. This is a unique opportunity to shape the analytical infrastructure and data-driven decision-making processes from the ground up. As the second member of this nascent team, you will play a pivotal role in its growth and success, working closely with product managers, engineers, and other stakeholders to unlock critical insights and drive product innovation.
• Your primary responsibility will be to develop and maintain the company's analytical infrastructure. This includes defining and implementing a comprehensive metrics tree, ensuring the transparency, consistency, and accuracy of all measurements. You will be instrumental in designing and building robust data marts that will serve as the backbone for other analysts within the organization, fostering a self-service analytics environment.
• A significant part of your role will involve developing and maintaining Business Intelligence (BI) dashboards for the entire company. These dashboards will provide real-time visibility into key product performance indicators, user behavior, and business trends, empowering teams across the organization to make informed, data-driven decisions. You will translate complex data into clear, actionable insights that guide product strategy and development.
• Beyond infrastructure and reporting, you will actively seek out and uncover valuable insights hidden within our vast datasets. This involves conducting in-depth research, analyzing user behavior, and identifying key growth opportunities for our product. Your findings will directly influence product roadmaps and strategic initiatives, helping us to better serve our nonprofit clients and their donors.
• You will be a key resource for product teams, handling ad-hoc data requests and providing analytical support to answer critical business questions. This requires a proactive approach, the ability to quickly understand business needs, and the skill to deliver accurate and timely analyses. You will also be responsible for setting up and fine-tuning collaboration processes with other teams, ensuring seamless data sharing and analytical support across the organization.
• This role requires a deep understanding of product development lifecycles and a passion for leveraging data to solve complex problems. You will work in a dynamic, collaborative environment where your contributions will have a direct and measurable impact on the success of our platform and the nonprofits we serve. The core product development team primarily communicates in Russian, but strong written English proficiency is essential for documentation and occasional communication with our US-based business and audience teams.
• You will be part of a growing product development team of over 150 professionals spread across various European locations. We foster a culture of continuous learning and knowledge sharing, with regular engineering meetups and an emphasis on open dialogue. This is an opportunity to join a flat, transparent organization that values long-term contributions and offers significant opportunities for professional growth and development.
• Fundraise Up is committed to building a world-class product, and data analysis is at the heart of our strategy. As a Product Analyst on the Core team, you will be at the forefront of this effort, driving innovation and ensuring our platform continues to lead the market in performance and user experience. Your work will directly contribute to empowering nonprofits to achieve their fundraising goals more effectively, making a tangible difference in the world.

🎯 Requirements

• 5+ years of professional experience as a Data Analyst or Product Analyst, with a proven track record of building analytical infrastructure and driving data-informed product decisions.
• Strong foundation in mathematical statistics and probability theory, enabling rigorous analysis and interpretation of data.
• Advanced proficiency in SQL for complex data querying and manipulation.
• Expertise in Python and its data analysis libraries (e.g., NumPy, Pandas, Matplotlib, Scikit-learn) for data processing, analysis, and visualization.
• Hands-on experience with BI tools such as Tableau, Power BI, or Metabase for dashboard creation and data visualization.
• Strong written English skills (B2 level or higher) for clear documentation and communication.

🏖️ Benefits

• Private medical insurance for the employee and their family.
• 22 paid vacation days per year.
• Up to 14 paid public holidays per year.
• 5 company-paid sick leave days.
• English learning courses.
• Relevant professional education and training opportunities.
• Allowance for gym or swimming pool membership.
• Home office setup assistance for furniture and equipment.
• Access to co-working spaces.
• Fully remote working environment.
• €50 monthly allowance for internet and mobile phone expenses.

Skills & Technologies

Python

PostgreSQL

MongoDB

Git

Pandas

Remote

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FundraiseUp Inc.

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About FundraiseUp Inc.

FundraiseUp provides a SaaS donation platform for nonprofits, charities, and NGOs. Its technology uses AI and behavioral data to personalize giving experiences, increase donor conversion, and reduce abandonment. Features include one-click payments, recurring giving, multilingual donation forms, and analytics dashboards. The platform integrates with CRMs like Salesforce and Blackbaud, supports Apple Pay, Google Pay, PayPal, ACH, and credit cards, and offers A/B testing and fraud protection. It serves organizations worldwide, helping them raise funds online without dedicated technical staff.

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