Product Analyst, GTM

FundraiseUp Inc.

Job Overview

Location

Poland - Remote

Job Type

Full-time

Full Job Description

📋 Description

• As a Product Analyst, GTM, you will be instrumental in shaping the strategic direction of FundraiseUp's Go-To-Market (GTM) efforts by transforming complex data into actionable insights. You will serve as a vital bridge between our data science capabilities and our business-facing teams, including Sales, Marketing, Customer Success Managers (CSMs), and Partnerships. Your primary objective is to empower these teams with the data-driven understanding needed to optimize their strategies, measure the effectiveness of their initiatives, and directly influence the evolution of our product roadmap. This role demands a unique blend of analytical rigor, strategic thinking, and clear communication, especially given our global team dynamics and our primary market focus in English-speaking regions.
• You will be tasked with uncovering critical, often hidden, insights by formulating robust hypotheses and rigorously validating them through comprehensive data analysis. This involves delving into user behavior, market trends, and campaign performance to identify patterns and opportunities that can drive significant business impact. Your ability to translate raw data into compelling narratives will be key to influencing decision-making across the organization.
• A significant part of your role will involve identifying both global and local trends in user behavior and market dynamics. This requires a keen eye for detail and the ability to synthesize information from various sources to understand how our platform is being adopted and utilized by different segments and regions. These insights will be crucial for informing product development priorities and ensuring our offerings remain competitive and relevant.
• You will be responsible for analyzing and interpreting key customer metrics, focusing on measuring the impact and value delivered by our platform. This includes understanding customer acquisition costs, lifetime value, churn rates, and engagement metrics. By providing clear, concise reports and dashboards, you will help stakeholders understand the performance of their initiatives and identify areas for improvement.
• Designing and evaluating A/B tests with prospective and existing customers will be a core responsibility. You will work closely with product and marketing teams to set up experiments aimed at optimizing conversion rates, user experience, and the effectiveness of various GTM strategies. Your ability to design statistically sound tests and interpret their results accurately will directly contribute to performance improvements.
• You will also be expected to handle ad-hoc analytical requests from stakeholders across the organization. This requires a flexible and responsive approach, with the ability to quickly pivot to address urgent business questions and provide timely, data-backed answers. Building strong relationships with stakeholders will be essential to understanding their needs and delivering relevant insights.
• FundraiseUp is a leading modern fundraising platform dedicated to making online donations fast, convenient, and effective for nonprofits. We are committed to continuous innovation, focusing on reducing page load times, boosting conversion rates, and supporting a wide array of payment methods. Our platform facilitates tens of millions of dollars in donations each month, serving enterprise-level clients such as UNICEF, the American Heart Association, and the Alzheimer’s Association, who trust us for their critical online fundraising needs. We pride ourselves on maintaining an exceptional reputation, reflected in our 4.9 out of 5 rating on leading review platforms.
• Our product development team is a rapidly growing, international group of over 150 professionals spread across Spain, Serbia, Poland, Portugal, Turkey, Cyprus, Georgia, and Armenia. While our internal development communication primarily occurs in Russian, our core business operations and customer base are in the US, UK, Canada, and Australia, necessitating strong English proficiency for this role. We foster a collaborative, high-impact environment where every team member's contribution is valued. We encourage open dialogue, knowledge sharing, and continuous learning through regular engineering meetups.
• In this role, you will leverage our robust tech stack, including Python for data analysis, ClickHouse, MongoDB, and PostgreSQL for databases, and BI tools like Tableau, Grafana, and Metabase for visualization. Experience with Airflow for orchestration and Git for version control will be beneficial.
• You will contribute to a culture of transparency, where company growth, revenue streams, and future plans are openly shared. We offer a flat organizational structure, free from politics, allowing for focused, high-quality work with talented colleagues. Our long-term vision includes offering equity options, valuing sustained and meaningful contributions from our team members.
• This is an opportunity to make a tangible impact on a rapidly growing company that is revolutionizing the nonprofit sector. You will work with leading organizations, contribute to a product that drives significant social good, and grow your career in a supportive and dynamic environment.

🎯 Requirements

• 4+ years of experience in a Data Analyst or Product Analyst role, with a proven track record of driving business decisions through data.
• Strong foundation in mathematical statistics and probability theory, enabling rigorous analysis and hypothesis testing.
• Advanced proficiency in SQL for complex data extraction and manipulation.
• Expertise in Python and its data analysis libraries (e.g., NumPy, Pandas, Matplotlib, Scikit-learn) for in-depth analysis and modeling.
• Hands-on experience with Business Intelligence (BI) tools such as Tableau, Power BI, or Metabase for data visualization and dashboard creation.
• Excellent command of written and spoken English (C1 level or higher) to effectively communicate with US-based stakeholders and contribute to global business discussions.

🏖️ Benefits

• 31 days of paid time off annually.
• 100% paid telemedicine plan for comprehensive health support.
• Home Office Setup Assistance: financial support for purchasing essential home office furniture and equipment (office chair, desk, monitor) to ensure a comfortable and productive remote workspace.
• English learning courses to further enhance language proficiency.
• Support for relevant professional education and development opportunities.
• Allowance for gym or swimming pool memberships.
• Access to co-working spaces for an alternative work environment.
• Fully remote working arrangement within Poland.

Skills & Technologies

Python

PostgreSQL

MongoDB

Git

Pandas

Remote

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FundraiseUp Inc.

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About FundraiseUp Inc.

FundraiseUp provides a SaaS donation platform for nonprofits, charities, and NGOs. Its technology uses AI and behavioral data to personalize giving experiences, increase donor conversion, and reduce abandonment. Features include one-click payments, recurring giving, multilingual donation forms, and analytics dashboards. The platform integrates with CRMs like Salesforce and Blackbaud, supports Apple Pay, Google Pay, PayPal, ACH, and credit cards, and offers A/B testing and fraud protection. It serves organizations worldwide, helping them raise funds online without dedicated technical staff.

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