Product Analytics Team Lead, Core team

FundraiseUp Inc.

Job Overview

Location

Serbia - Remote

Job Type

Full-time

Full Job Description

📋 Description

• As the inaugural Product Analytics Team Lead for FundraiseUp's Core team, you will be instrumental in shaping the future of data-driven decision-making across our rapidly growing organization. This is a unique opportunity to establish and scale a foundational analytics function that serves as a central platform for product insights, rather than being tied to a single product.
• You will be responsible for defining the mission, vision, and strategic roadmap for the core analytics team. This involves identifying key areas for analytical focus, prioritizing initiatives, and ensuring alignment with overarching company goals. Your leadership will set the standard for how analytics is leveraged to drive product innovation and business growth.
• A significant part of your role will involve building and scaling the analytics team from the ground up. This includes actively participating in the hiring process to attract top talent, mentoring and developing junior analysts, effectively planning and distributing workloads, and ensuring the team operates at peak performance.
• You will personally contribute to complex analytical and research tasks, demonstrating best practices and tackling the most challenging problems. This hands-on involvement ensures the team's work remains grounded in practical application and high-quality execution.
• A key deliverable will be the design and development of shared analytical frameworks, such as comprehensive metrics trees. These frameworks will provide a consistent and standardized way for all product teams to measure performance, understand user behavior, and identify opportunities for improvement across the entire platform.
• You will conduct cross-product, growth-focused research initiatives. This involves delving into user journeys, identifying friction points, and uncovering actionable insights that can be applied across multiple funnels and product areas to drive significant user acquisition, engagement, and retention.
• You will own the company-level Business Intelligence (BI) dashboards. This encompasses not only their creation and maintenance but also the underlying data architecture, ensuring data quality, and establishing a unified, company-wide language for key metrics. This ensures everyone is speaking the same data language and can trust the insights presented.
• Establishing robust collaboration processes between the core analytics team, individual product teams, and other analysts across the company is crucial. You will foster a culture of data sharing and partnership, ensuring that analytical insights are readily accessible and effectively utilized by all stakeholders.
• You will be the primary point of contact for US-based stakeholders, requiring clear and concise communication of complex analytical findings to a primarily business-oriented audience. While the product development team communicates in Russian, you will need to be proficient in written English for documentation and cross-team communication, ensuring clarity and accuracy.
• FundraiseUp is a leading modern fundraising platform dedicated to making charitable giving as fast and convenient as possible. We are committed to continuous innovation, focusing on reducing page load times, increasing conversion rates, and supporting a diverse range of payment methods. Our platform facilitates tens of millions of dollars in donations monthly for world-renowned nonprofits like UNICEF, the American Heart Association, and the Alzheimer’s Association, maintaining an exceptional 4.9/5 rating on review platforms.
• Our product development team is a global, collaborative unit of over 150 professionals spread across various countries, primarily communicating in Russian. We foster a dynamic environment where curiosity, knowledge sharing, and a pursuit of excellence are paramount. Regular engineering meetups encourage technical exploration and the sharing of team insights.
• This role offers the chance to work with a highly motivated and talented team, contributing to a product that has a tangible positive impact on the nonprofit sector worldwide. You will be empowered to define processes, implement best practices, and build a world-class analytics function within a fast-paced, data-rich environment.

🎯 Requirements

• 7+ years of experience in analytics, with at least 2 years in a leadership or team management role.
• Strong theoretical foundation in mathematical statistics and probability theory.
• Advanced proficiency in SQL and a solid understanding of analytical data warehouse architecture.
• Strong Python skills, including experience with libraries such as NumPy, Pandas, Matplotlib, and scikit-learn.
• Hands-on experience with BI tools like Tableau, Power BI, or Metabase.
• Proven experience in designing data marts and analytical models.
• Clear and effective written English for documentation and cross-team communication.

🏖️ Benefits

• 31 days of paid time off annually.
• 100% paid telemedicine plan for comprehensive health support.
• Home Office Setup Assistance: Company provides support for purchasing essential home office furniture and equipment (e.g., office chair, desk, monitor) to ensure a comfortable and productive remote workspace.
• English learning courses to enhance language proficiency.
• Support for relevant professional education and development opportunities.
• Reimbursement for gym or swimming pool memberships.
• Access to co-working spaces for an alternative work environment.
• Fully remote working arrangement within Serbia.

Skills & Technologies

Python

PostgreSQL

MongoDB

Git

Pandas

Senior

Remote

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FundraiseUp Inc.

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About FundraiseUp Inc.

FundraiseUp provides a SaaS donation platform for nonprofits, charities, and NGOs. Its technology uses AI and behavioral data to personalize giving experiences, increase donor conversion, and reduce abandonment. Features include one-click payments, recurring giving, multilingual donation forms, and analytics dashboards. The platform integrates with CRMs like Salesforce and Blackbaud, supports Apple Pay, Google Pay, PayPal, ACH, and credit cards, and offers A/B testing and fraud protection. It serves organizations worldwide, helping them raise funds online without dedicated technical staff.

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