Product Designer (UX)

📋 Description

• • As a Product Designer (UX) at Bjak Sdn. Bhd., you will shape how users experience AI from the ground up in a proactive AI chat app designed to bring intelligence to everyday conversations, errands, organizing, and workflows. This is an early, high-ownership role where your design decisions will directly influence core user flows, interaction models, and product direction for a product focused on achieving high reliability for long-running workflows, persistent context, and real-world task completion.
• • You will lead end-to-end design for one or more AI product surfaces, from early concept to production; design core user flows that make advanced AI capabilities feel simple, natural, and usable; create wireframes, user flows, prototypes, and high-fidelity UI for web and mobile; rapidly prototype and iterate on new interaction models, especially for AI-driven experiences; conduct usability testing and synthesize insights to refine product direction; help define and evolve the design system to support speed, consistency, and scalability; and advocate for user experience while balancing product velocity and technical constraints.
• • You will work closely with product, engineering, and ML teams in a high talent density, hands-on environment that values collective decision-making, rapid speed, and shipping high-quality work while learning. The team is building a truly magical product aimed at bringing practical AI benefits to billions globally, operating with structure, judgment, and independent execution.
• • You will own the end-to-end AI interaction experience, from first discovery to repeated use; ensure AI behaviors are predictable, intuitive, and trusted by users; take responsibility for the clarity, usability, and effectiveness of complex workflows; detect friction or confusion proactively and design solutions that prevent issues before they reach users; own the translation of research and engineering capabilities into coherent, usable product experiences; define and track success metrics for AI UX, and iterate designs based on real user behavior; mentor and influence other designers and cross-functional teams on AI interaction standards; make high-impact design decisions that balance speed, technical feasibility, and long-term system quality; and drive a design philosophy that becomes a foundation for all future AI product surfaces.