Product Engineer

Allica Bank Ltd

Job Overview

Location

Karnataka

Job Type

Full-time

Full Job Description

📋 Description

• The Product Engineer will be a founding member of Allica Bank’s AI capability within the Growth Squad, responsible for applying advanced large language models (LLMs) to solve complex customer and operational challenges, creating significant value by building agentic AI systems that eliminate manual effort or transform customer experience through intelligent automation, smarter interfaces, and proactive service.
• Day to day, the role involves scoping, designing, and deploying real-world AI use cases across marketing, onboarding, and customer lifecycle journeys—including initiatives in advertising platforms and HubSpot CRM—while owning end-to-end delivery of AI solutions from idea to production deployment and monitoring, continuously fine-tuning models, managing versioning, and establishing robust evaluation and monitoring processes to ensure reliability, efficiency, and safety in production.
• The Growth team at Allica Bank sits at the intersection of marketing, product, sales, and data, driving sustainable and scalable customer acquisition, engagement, and retention to ensure banking solutions reach and resonate with the right SMEs at the right time, blending commercial strategy with deep customer understanding and leveraging data to uncover new opportunities while aligning every touchpoint with Allica’s mission to empower established SMEs with the banking they deserve.
• In this role, the person will learn to build and deploy scalable, explainable, and impactful AI systems using LLMs, prompt engineering, agent frameworks, and systems thinking; gain hands-on experience with tools like LangChain, Semantic Kernel, MLflow, FastAPI, and Kubernetes; develop expertise in model fine-tuning, vector databases, RAG, and evaluation pipelines; and play a pivotal role in shaping how Allica scales using AI while driving innovation aligned with long-term growth strategy and customer-centric values.

🎯 Requirements

• 3+ years’ professional software engineering experience in one or more programming languages (preferably Python and Kotlin)
• Proven experience building and deploying LLM-powered tools or agents (e.g., using OpenAI, Claude, or open-source models)
• Hands-on expertise in Python, LLM frameworks (LangChain, Semantic Kernel, etc.), prompt engineering, and orchestration
• Knowledge of model deployment, versioning, and monitoring in production (e.g., using MLflow, FastAPI, Kubernetes, or similar cloud-native tools)
• Experience integrating AI solutions into real-world systems (e.g., CRM platforms like HubSpot, advertising platforms, ticketing systems, or internal tools)
• Experience fine-tuning and optimizing LLMs, including building efficient embeddings or vector memory stores, while managing latency and cost constraints

🏖️ Benefits

• Full onboarding support and continued development opportunities
• Options for flexible working
• Regular social activities
• Pension contributions
• Discretionary bonus scheme
• Private health cover

Skills & Technologies

Python

Kotlin

FastAPI

Kubernetes

Hybrid

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Allica Bank Ltd

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About Allica Bank Ltd

Allica Bank is a modern digital bank built for established UK businesses with 5-250 employees. They offer business bank accounts with competitive rates, cashback, and no monthly fees for qualifying customers, alongside savings, commercial mortgages, asset finance, and growth finance solutions. Allica emphasizes a return to 'relationship banking,' providing customers with a dedicated relationship manager and UK-based support, a stark contrast to the often impersonal experience with larger banks. Their customer stories highlight successful business growth and streamlined banking processes, underscoring their commitment to serving the vital SME sector.

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