Product Manager, Integrations

Heidi Health Pty Ltd

Job Overview

Location

San Francisco

Job Type

Full-time

Full Job Description

📋 Description

• Product Manager, Integrations at Heidi Health Pty Ltd in San Francisco, responsible for owning the integration framework and customer-facing marketplace that connects Heidi’s AI Care Partner products (Scribe, Comms, Evidence) to external clinical systems like EMRs, scheduling tools, and document stores.
• Day-to-day responsibilities include owning product strategy and roadmap for integrations, deciding which connectors to build or deprecate, serving as the central integration layer across product lines, driving migration to a new integration framework, translating complex EMR behaviors into actionable product specs, setting standards for integration reliability, aligning regional priorities into a coherent platform roadmap, collaborating with EHR partners on API changes, and expanding integrations beyond EMRs to systems like SharePoint, GDrive, and secure messaging platforms.
• Heidi Health is a fast-growing healthtech company building an AI Care Partner to reduce administrative burden on clinicians, backed by nearly $100M in funding and powering over two million patient visits weekly across 116 countries through partnerships with leading health systems like the NHS, Beth Israel Lahey Health, and Monash Health.
• In this role, you will gain deep expertise in healthcare interoperability standards (SMART on FHIR, HL7 v2), shape a scalable integration platform used globally, influence product direction across multiple clinical tools, develop strategic judgment in build-vs-configure trade-offs, and grow as a product leader in a mission-driven, high-impact environment where your work directly improves clinician workflows and patient care.

🎯 Requirements

• BA/BS in a technical or analytical field (Computer Science, Engineering, Information Systems, Analytics, Mathematics, Physics, Applied Sciences or related)
• 4+ years in product, integrations or technical roles — we care more about what you’ve shipped than years on the clock
• Real fluency with healthcare interoperability: SMART on FHIR, HL7 v2 (ADT, ORM, ORU), FHIR resources, OAuth flows for clinical apps. This is a requirement, not a nice-to-have
• Experience shipping platform or framework products where what you build for one customer becomes a configurable module for the next
• Comfort making build-vs-configure trade-offs daily, and the judgment to know when a shortcut today costs three deployments tomorrow
• The ability to hold a coherent roadmap under pressure from multiple regional teams with competing priorities
• Diagnostic data fluency: you can read integration logs and distinguish a model problem from a framework problem from a customer-specific configuration issue

🏖️ Benefits

• Flexible hybrid working environment, with 3 days in the office
• A generous personal development budget of $500 per annum
• Learn from some of the best engineers and creatives, joining a diverse team
• Become an owner, with shares (equity) in the company, if Heidi wins, we all win
• The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
• If you have an impact quickly, the opportunity to fast track your startup career!

Skills & Technologies

OAuth

Product Management

Hybrid

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Heidi Health Pty Ltd

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About Heidi Health Pty Ltd

Heidi Health is an Australian clinical software company that provides AI-powered medical scribe and workflow automation tools for healthcare providers. Its platform records and transcribes patient consultations in real time, generating structured clinical notes, referral letters and coding suggestions that integrate directly with electronic medical record systems. The company serves general practitioners, specialists and allied health professionals, aiming to reduce administrative burden and improve documentation accuracy while maintaining data security and compliance with Australian healthcare standards.

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