Product Operations and Strategy Manager

Abridge AI, Inc.

Job Overview

Location

SF Office

Job Type

Full-time

Full Job Description

📋 Description

• Serve as a key operating partner to product leadership within the Builders org, balancing execution and strategic planning on a quarterly basis.
• Identify and redesign scaling product development processes to improve team velocity, ensuring systems remain efficient as the organization grows.
• Facilitate direct connections between product managers, engineers, and customers to close the loop between field feedback and roadmap decisions.
• Design and implement systems that increase organizational transparency around product knowledge, priorities, and roadmap visibility across functions.
• Redesign the product talent lifecycle, including interview processes, onboarding, and ramp-up programs to accelerate new hires’ ability to deliver user value.
• Tackle complex strategic questions for product leadership by driving analysis, forming clear recommendations, and executing end-to-end solutions.
• Translate shifts in competitive dynamics, regulatory environments, and market trends into actionable product and go-to-market implications.
• Develop and advocate for new strategic bets and adjacent market opportunities aligned with Abridge’s mission and AI capabilities.
• Shape and measure a program that drives real adoption of AI tools across engineering and product teams, treating each new tool as a velocity multiplier.
• Host clinician and builder hackathons to deepen engagement with the broader clinician and engineering communities.
• Build a real-time shared context layer for the product organization that surfaces customer signals and field insights to inform AI tooling and decision-making.
• Work closely with cross-functional partners in Partner Experience, Commercial, and Finance to align operations and strategy across the company.
• Maintain a minimum of three days per week in the San Francisco office, with hybrid work expected as a core requirement of the role.
• Operate with high ownership, bias to action, and comfort with ambiguity, prioritizing shipping imperfect solutions over over-planning.
• Influence without authority by building trust with engineers, PMs, GTM leaders, and executives through clarity, reliability, and usefulness.
• Apply first-principles thinking to design custom operating systems rather than copying playbooks from other organizations.
• Use AI tools daily in both professional and personal contexts, actively experimenting with new tools and building automated workflows or scripts.
• Present data-backed points of view with equal comfort in spreadsheets and stakeholder meetings, demonstrating strong numeracy and analytical rigor.

🎯 Requirements

• 2+ years in consulting, investment banking, investing, or similar roles (startup experience preferred)
• Incredibly AI-pilled: daily use of AI tools at work and personally, with a habit of testing new tools and building automated systems
• Bias to action with high ownership mentality—prefer shipping imperfect solutions over over-planning
• High emotional intelligence and ability to influence without authority across engineering, product, and commercial teams
• First-principles thinker who designs context-specific operating systems, not copied playbooks
• Numerate: comfortable analyzing data in spreadsheets and presenting insights to stakeholders

🏖️ Benefits

• 14 paid holidays and flexible PTO for salaried employees
• Comprehensive medical, dental, and vision coverage for employees and their families
• Monthly HSA contributions for those enrolled in a High Deductible Health Plan
• Generous paid parental leave and family forming benefits
• 401(k) matching contributions
• Tax-free personal device allowance

Skills & Technologies

Hybrid

Degree Required

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Abridge AI, Inc.

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About Abridge AI, Inc.

Abridge AI provides AI-powered clinical documentation solutions that automatically generate structured notes from patient-clinic conversations. The platform captures, transcribes, and summarizes encounters in real time, integrating with Epic and other EHR systems to reduce clinician administrative burden and improve documentation accuracy.

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