Job Overview
Location
Brazil
Job Type
Contract
Category
Software Engineering
Date Posted
July 16, 2026
Full Job Description
đź“‹ Description
- • We are looking for a Product Operations Manager to join our team at Haven Headache and Migraine Relief. As a Product Operations Manager, you will be a vital product catalyst and execution partner, owning the delivery process and leveraging AI aggressively to amplify your impact and ensure we move with incredible speed and precision.
- • You will be responsible for requirements gathering and business logic, technical and operational documentation, launch management, measuring post-launch impact and internal user feedback, decision tracking and roadmap orchestration, and AI-powered execution.
- • You will work closely with design, engineering, clinical, and operations stakeholders to gather requirements and business logic before work begins, define what 'done' looks like for every feature, set clear acceptance criteria, document edge cases, and get sign-off from the right people.
- • You will write and maintain the documentation that keeps teams aligned, including feature specs, process documentation for clinical and ops rollouts, and reference materials for training.
- • You will drive feature launches from testing through release, coordinate across design, engineering, clinical operations, and training to make sure each launch has clear owners, timelines, and acceptance criteria.
- • You will own the systems that measure how features perform after they go live, manage post-launch A/B testing and performance tracking across clinicians, operations staff, and patients, and collect and synthesize internal feedback to identify where the product is meeting goals and where it is falling short.
- • You will capture what was decided, by whom, and why, translate those decisions into tickets with clear requirements and acceptance criteria, track requirements across the full lifecycle, and flag gaps before they create problems downstream.
- • You will use AI tools daily to accelerate your own work, writing requirements documentation, synthesizing meeting notes, surfacing action items, drafting release notes, and automating your work.
🎯 Requirements
- • Experience working in or alongside design and engineering teams.
- • Demonstrated AI fluency: You already use AI tools daily to write faster, research better, and automate parts of your and team's workflows.
- • Strong written communication: Clear, direct, and precise.
- • Experience writing requirements documentation and defining acceptance criteria.
- • Proficiency with project and task management tools such as Linear, Jira, or Asana.
- • The ability to create structure where there is none.
- • Experience shipping products for operations or clinical teams as a key user.
- • Have worked on small teams responsible for shipping outsized outcomes.
- • Background in health tech, digital health, or clinical operations.
🏖️ Benefits
- • A mission that matters: We serve patients who have spent years being dismissed or undertreated.
- • A lean, high-trust team where your work has a direct impact on how the company grows.
- • Competitive compensation for a pre-Series A company $180-200k.
- • Generous equity compensation.
- • Generous health benefits with 100% of employee and 80% of dependent premiums paid for.
Skills & Technologies
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About Haven Headache and Migraine Relief
Haven Headache and Migraine Relief is a specialized telehealth clinic focused on treating chronic migraine and cluster headache disorders. Led by board-certified neurologists, the practice offers personalized medication management, preventive therapies, and rescue plans delivered through secure video consultations. Services include prescription refills, lifestyle coaching, and coordination with primary care to reduce emergency-room visits and improve daily function for patients nationwide.
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