Job Overview
Location
Mexico
Job Type
Contract
Category
Software Engineering
Date Posted
July 16, 2026
Full Job Description
đź“‹ Description
- • Product Operations Manager will own execution and serve as the connective tissue among disciplines, decisions, and delivery.
- • This person defines alongside design what “done” looks like for every feature, sets clear acceptance criteria, and documents edge cases.
- • In this role, you will be a vital product catalyst and execution partner, empowering the team by owning the delivery process, leveraging AI aggressively to amplify your impact and ensure we move with incredible speed and precision.
- • Requirements gathering and Business logic: You work with design, engineering, clinical, and operations stakeholders to gather requirements and business logic before work begins.
- • Technical and operational documentation: You write and maintain the documentation that keeps teams aligned.
- • Launch management: You drive feature launches from testing through release.
- • Measuring post-launch impact and internal user feedback: You own the systems that measure how features perform after they go live.
- • Decision tracking and roadmap orchestration: You capture what was decided, by whom, and why.
- • AI-powered execution: You use AI tools daily to accelerate your own work.
- • You will be responsible for defining alongside design what “done” looks like for every feature, set clear acceptance criteria, document edge cases, and get sign-off from the right people.
- • You will drive feature launches from testing through release, coordinating across design, engineering, clinical operations, and training to make sure each launch has clear owners, timelines, and acceptance criteria.
- • You will own the systems that measure how features perform after they go live, manage post-launch A/B testing and performance tracking across clinicians, operations staff, and patients.
- • You will collect and synthesize internal feedback to identify where the product is meeting goals and where it is falling short, ensuring that data-driven insights directly inform the next iteration of the roadmap.
🎯 Requirements
- • Experience working in or alongside design and engineering teams.
- • Demonstrated AI fluency: You already use AI tools daily to write faster, research better, and automate parts of your and team's workflows.
- • Strong written communication: Clear, direct, and precise.
- • Experience writing requirements documentation and defining acceptance criteria.
- • Proficiency with project and task management tools such as Linear, Jira, or Asana.
- • The ability to create structure where there is none.
- • Experience shipping products for operations or clinical teams as a key user.
🏖️ Benefits
- • Competitive compensation for a pre-Series A company $180-200k.
- • Generous equity compensation.
- • Generous health benefits with 100% of employee and 80% of dependent premiums paid for.
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Haven Headache and Migraine Relief
Haven Headache and Migraine Relief is a specialized telehealth clinic focused on treating chronic migraine and cluster headache disorders. Led by board-certified neurologists, the practice offers personalized medication management, preventive therapies, and rescue plans delivered through secure video consultations. Services include prescription refills, lifestyle coaching, and coordination with primary care to reduce emergency-room visits and improve daily function for patients nationwide.
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