Product Owner, Agentic AI

Jerry Technologies Inc.

Job Overview

Location

New York, New York

Job Type

Full-time

Full Job Description

📋 Description

• Join a pre-IPO startup with capital ($240M raised), traction (5M+ customers), and runway (we’re profitable).
• Impact: Come lead our customer-facing Agentic AI product leveraging LLMs, agents, and internal APIs to create a magical experience for our customers.
• Accelerated career growth. We have a flat org chart, ambitious goals, and no shortage of opportunities for people who want more.
• You’ll also report directly to our COO, leading one of our most important growth levers.
• Your car and your home are your most important assets, yet the experience of owning one is stuck in the 90s.
• Every part of the journey — buy/sell, insurance, maintenance, repairs — is fragmented, complicated, and expensive.
• Jerry.ai is building the first app to manage it all.
• We launched car insurance in 2019 and became one of the top three brokers in the country.
• We got there in part because we were early on generative AI.
• Before off-the-shelf platforms existed, we built our own infrastructure to automate sales and service conversations.
• Today, that system handles a meaningful share of customer interactions end-to-end.
• The underlying technology is entirely homegrown.
• That head start created real leverage.
• It also created real complexity.
• Prompts that power everything from the customer-facing chatbot to vehicle photo validation to back-office automation now live across six separate locations.
• There is no single source of truth, no unified platform, and no clear owner of where the next big bets — voicebot, computer use, consumer AI applications — belong on the roadmap.
• That is what you will own.
• You will sit at the intersection of product, engineering, and applied AI as you build and scale a sophisticated system that already automates >70% of inbound sales and service requests (over 50k chats per month).
• Your role will include shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry.
• Specifically:
• Lead end-to-end development for our AI platform and customer experiences, from initial roadmap to rollout.
• Partner with engineers to design prompt strategies, evaluation frameworks, and guardrails—balancing latency, cost, and accuracy.
• Serve as the technical translator between engineering and the broader organization, establishing AI best practices and platform standards.
• Drive systematic improvement in answer quality, customer satisfaction, and automation rates through rigorous experimentation.
• Work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
• You will be responsible for leading the development of our AI platform and customer experiences, from initial roadmap to rollout.
• You will partner with engineers to design prompt strategies, evaluation frameworks, and guardrails.
• You will serve as the technical translator between engineering and the broader organization.
• You will drive systematic improvement in answer quality, customer satisfaction, and automation rates.
• You will work with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
• You will be responsible for shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry.
• You will be responsible for leading the development of our AI platform and customer experiences.
• You will be responsible for partnering with engineers to design prompt strategies, evaluation frameworks, and guardrails.
• You will be responsible for serving as the technical translator between engineering and the broader organization.
• You will be responsible for driving systematic improvement in answer quality, customer satisfaction, and automation rates.
• You will be responsible for working with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
• You will be responsible for leading the development of our AI platform and customer experiences.
• You will be responsible for partnering with engineers to design prompt strategies, evaluation frameworks, and guardrails.
• You will be responsible for serving as the technical translator between engineering and the broader organization.
• You will be responsible for driving systematic improvement in answer quality, customer satisfaction, and automation rates.
• You will be responsible for working with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.
• You will be responsible for shaping how modern LLM systems, human-in-the-loop feedback, and computer-use agents redefine an entire industry.
• You will be responsible for leading the development of our AI platform and customer experiences.
• You will be responsible for partnering with engineers to design prompt strategies, evaluation frameworks, and guardrails.
• You will be responsible for serving as the technical translator between engineering and the broader organization.
• You will be responsible for driving systematic improvement in answer quality, customer satisfaction, and automation rates.
• You will be responsible for working with partners at OpenAI to evaluate and deploy the next generation of voice models and workflow automation.

🎯 Requirements

• 3+ years of experience in a technical role like forward deployed engineering, technical product management, or similar at a fast-paced startup.
• Passion and curiosity for AI systems including modern LLMs, etc.
• Track record of taking complex, strategic ideas and turning them into scalable, production-grade products.

🏖️ Benefits

• Comprehensive benefits package to regular employees, including health, dental, and vision coverage, paid time off, paid parental leave, 401(K) plan with employer matching, and wellness benefits, among others.
• Equity opportunities may also be part of your total rewards package.
• Part-time, contract, or freelance roles may not be eligible for certain benefits.

Skills & Technologies

Product Management

Remote

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Jerry Technologies Inc.

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About Jerry Technologies Inc.

Jerry Technologies offers a mobile-first AI platform that automatically compares insurance quotes, refinances auto loans, and shops for home and renters coverage. Users submit photos of existing policies, and the app retrieves and compares rates from carriers to find lower premiums or better terms. The company earns commissions from insurers when policies are switched or originated through its platform, serving consumers seeking to reduce recurring auto and home expenses without manual comparison shopping.

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