Job Overview
Location
Chicago
Job Type
Full-time
Category
Software Engineering
Date Posted
May 22, 2026
Full Job Description
đź“‹ Description
- • Develop self-paced learning content to teach math-first thinking and supply chain engineering workflows, including video courses, written modules, exercises, and toy datasets
- • Build technical training materials covering mathematical modeling, optimization, data science, supply chain planning, and data visualization
- • Contribute to repeatable training modules, playbooks, and structured product curricula for enterprise customers
- • Shadow and support in-person and virtual customer workshops to reinforce product understanding and learning outcomes
- • Help facilitate technical modeling sessions alongside senior team members during customer engagements
- • Translate complex technical concepts—such as optimization, forecasting, and AI agents—into intuitive, actionable explanations for non-technical and technical customers alike
- • Create educational content that enables users to apply supply chain engineering principles using Lyric’s AI platform
- • Collaborate with product and customer success teams to align training materials with real-world customer use cases and product updates
- • Ensure training content reflects the platform’s end-to-end composability, including no-code tools, custom code integration, and forkable codebase
- • Maintain and update training materials based on customer feedback, product iterations, and evolving supply chain industry standards
- • Support the mission of enabling 1 million people to do supply chain engineering through scalable, high-quality educational resources
- • Prepare and deliver training components for domestic and international customer workshops, requiring adaptability to diverse technical backgrounds
- • Work closely with senior trainers and engineers to refine pedagogical approaches and ensure technical accuracy of all learning materials
- • Document best practices for teaching Lyric’s platform features and incorporate them into standardized training playbooks
- • Analyze customer learning patterns to identify gaps in content and propose improvements to enhance comprehension and retention
- • Engage with Fortune 500 customers including Smurfit WestRock, Estée Lauder, and Coca-Cola to understand their supply chain challenges and tailor training accordingly
- • Maintain a deep understanding of Lyric’s AI-powered supply chain solutions, including network optimization, inventory allocation, route scheduling, fulfillment capacity planning, order promising, demand propagation, and scenario analysis
🎯 Requirements
- • Strong technical foundation in mathematical modeling, optimization, data science, industrial engineering, operations research, statistics, or computer science
- • Comfort reasoning about algorithms and translating technical concepts into clear explanations
- • Strong storytelling and teaching instincts: ability to make hard things understandable
🏖️ Benefits
- • Annual base compensation range of $80,000 to $90,000
- • 20% variable compensation based on individual and business performance
- • Equity in Lyric
- • Hybrid work model with 2–3 days/week in the Loop, Chicago
- • Domestic and international travel expected at 25–50% over time
Skills & Technologies
Junior
Hybrid
About Lyric Hospitality Inc.
Lyric Hospitality Inc. operates a technology-enabled platform that curates and manages upscale short-term rentals in major U.S. cities. The company partners with property owners to deliver hotel-grade stays through design, service, and operational software, targeting business and leisure travelers seeking consistent quality beyond traditional hotels.
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