Program Coordinator- New Hire Experience (Remote - US)

📋 Description

• • Supports the planning and coordination of NCS’ new hire program with complex interdependencies and multiple stakeholders
• • Provides administrative support in the creation and execution of program design and revisions to meet changing needs and requirements
• • Coordinates and organizes program deliverables including program roadmaps, plans, content, and delivery timetables
• • Monitors and communicates program status to the team to achieve expected outcomes
• • Acts as liaison among new hires, field leaders, and IT partners to create a seamless new hire experience with minimal impact to business continuity
• • Consistently vets and updates learning content for relevance and compliance standards in collaboration with Instructional Designer
• • Maintains Steering Committee advocacy and cross-functional program alignment
• • Manages multiple tasks simultaneously while focusing on immediate assignments and deadlines
• • Applies knowledge of current technologies and methodologies to plan and communicate effectively with project teams and sponsors
• • Ensures alignment of new hire program materials with compliance standards and organizational goals
• • Utilizes MS Office Suite for documentation, reporting, scheduling, and coordination activities
• • Contributes to continuous improvement of the new hire experience through feedback analysis and process refinement
• • Works remotely as part of a distributed team supporting operations across 11 locations
• • Reports on program progress and outcomes to ensure accountability and transparency across departments
• • Collaborates with internal partners to maintain consistency in training delivery and new hire onboarding workflows
• • Adapts program components based on evolving business needs and regulatory requirements
• • Demonstrates self-motivation and initiative in driving program milestones without direct supervision
• • Maintains accurate records of program activities, timelines, and stakeholder communications
• • Supports the integration of learning platforms such as NovoEd or similar systems into the new hire experience
• • Ensures all program materials reflect First American’s People First culture and inclusive workplace values