Program Manager 4, Construction Delivery Excellence

Comcast Corporation

Job Overview

Location

Virtual

Job Type

Full-time

Full Job Description

📋 Description

• Partner with Service Delivery, Construction, and regional teams to manage end-to-end construction programs for Comcast Business.
• Coordinate and track new builds, upgrades, and technical refresh projects across enterprise and large-scale customer programs.
• Assess project scope, milestones, and dependencies to build execution plans for complex, multi-team construction initiatives.
• Identify and resolve roadblocks, risks, and delays that impact delivery timelines and customer experience.
• Manage multiple concurrent programs, ensuring alignment to revenue goals and customer priorities.
• Coordinate prioritization of work across teams to accelerate delivery and reduce aging backlog.
• Drive outcomes tied to revenue acceleration, cancellation reduction, and time-to-revenue improvement.
• Identify trends, risks, and opportunities across construction programs and recommend data-informed improvements.
• Act as a central point of coordination across Sales, Service Delivery, Network Engineering, Construction/Tech Ops, and Finance.
• Influence stakeholders and hold teams accountable without direct authority to ensure program execution.
• Support both internal operational needs and customer-facing delivery initiatives.
• Provide clear, executive-level updates on project status, risks, and performance to senior leadership.
• Participate in cross-functional forums to represent program performance and drive alignment.
• Demonstrate executive presence in meetings with senior leaders and key stakeholders.
• Apply structured program management methodologies to maintain execution discipline and milestone adherence.
• Leverage business acumen to understand revenue impact and prioritize work based on strategic business outcomes.
• Analyze program data to identify patterns, root causes of delays, and opportunities for process optimization.
• Operate as a leader without direct reports, driving accountability through influence and collaboration.
• Maintain consistent attendance and be available for variable schedules, including nights and weekends, as required by business operations.
• Adhere to Comcast’s Operating Principles, prioritizing customer experience, digital innovation, and team collaboration.
• Support a culture of inclusion and contribute to the Net Promoter System through feedback participation and customer-focused actions.
• Travel 30%–40% to support on-site coordination, stakeholder meetings, and construction program oversight.

🎯 Requirements

• 7–10 years of experience in Service Delivery (required priority)
• Proven experience managing complex, cross-functional programs
• Experience managing customer-facing delivery programs
• Strong program management fundamentals including milestones, dependencies, and execution discipline
• Ability to drive accountability across teams without direct authority
• Bachelor's Degree

🏖️ Benefits

• National pay range of $74,337.89–$174,229.42 USD
• Eligibility for Bonus compensation
• Comprehensive benefits package including health, financial, and emotional support resources
• Access to Comcast’s best-in-class employee benefits and personalized support tools

Skills & Technologies

Onsite

Degree Required

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Comcast Corporation

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About Comcast Corporation

Comcast Corporation is a global telecommunications and media conglomerate headquartered in Philadelphia, Pennsylvania. It operates through two primary segments: Comcast Cable, which provides broadband, video, voice, and wireless services under the Xfinity brand, and NBCUniversal, which owns and operates cable networks, broadcast television, filmed entertainment, and theme parks. The company also owns Sky, a leading European media and entertainment company. Comcast is one of the largest internet and pay-TV providers in the United States, serving millions of residential and business customers. Founded in 1963 as a single-system cable operator, it has grown through acquisitions and infrastructure expansion.

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