Job Overview
Location
Reston, VA
Job Type
Full-time
Category
Product Management
Date Posted
May 10, 2026
Full Job Description
đź“‹ Description
- • Lead the Head Start National Customer Service Improvement Project (CSIP), a large multi-year federal contract supporting Head Start and Early Head Start programs nationwide, ensuring high-quality execution of program and data management services for the Administration for Children and Families (ACF) and Office of Head Start (OHS).
- • Oversee day-to-day project management, including implementation of project management, quality control, communications, and staffing plans; monitor performance against metrics; address risks; and ensure timely, compliant delivery of all milestones, reports, and deliverables.
- • Serve as the primary liaison with government stakeholders, coordinating communications and project activities; plan and facilitate status meetings, performance reviews, and briefings; and ensure clear documentation of decisions, actions, and outcomes.
- • Lead and coordinate a multidisciplinary team comprising program support, grants management, data management, and analytics staff; support recruitment, onboarding, training, and performance management; foster collaboration, accountability, and continuous improvement; oversee project budgets and staffing utilization; review financial reports; and support cost control and forecasting.
- • Promote consistent practices and knowledge sharing across teams; support process improvement initiatives using data-informed insights; coordinate travel planning per federal requirements; and contribute to ICF’s mission of solving complex challenges through expertise and technology.
🎯 Requirements
- • Bachelor’s or Master’s degree in business, public administration, or a related field from an accredited institution.
- • Certified Project Management Professional (PMP) or equivalent certification preferred.
- • 10+ years of progressively responsible project or program management experience.
- • 5+ years of experience supporting HHS, ACF, or Office of Head Start programs.
- • 5+ years of supervisory or team leadership experience.
- • US government-issued security clearance required (initiated upon hire).
🏖️ Benefits
- • Opportunity to work on a high-impact federal project supporting national Head Start and Early Head Start programs.
- • Remote work flexibility with a nationwide remote office arrangement.
- • Access to ICF’s global advisory and technology services platform, combining expertise with cutting-edge technology.
- • Commitment to equal opportunity employment and reasonable accommodations for disabled veterans, individuals with disabilities, and those with sincerely held religious beliefs.
- • Support for professional growth through collaboration, knowledge sharing, and process improvement initiatives.
Skills & Technologies
Remote
Degree Required
About ICF International, Inc.
Global advisory and technology services provider delivering strategy, analytics, and digital transformation to government and commercial clients. Core capabilities span energy, environment, health, education, and cybersecurity, integrating data science, policy expertise, and implementation support. Founded in 1969, publicly traded on NASDAQ as ICFI, with 9,000+ employees across more than 80 offices worldwide.
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