PS Sales Consultant USA

Kong Inc.

Job Overview

Location

United States-Chicago

Job Type

Full-time

Full Job Description

📋 Description

• Own the end-to-end Professional Services sales lifecycle, from pipeline generation to deal closure, ensuring robust service attachment and customer value realization.
• Drive pipeline growth by proactively identifying and qualifying service opportunities using MEDDPICC and Command of the Message methodologies for accurate forecasting and strategic execution.
• Collaborate strategically with Account Executives and Solution Architects to guide optimal positioning of Kong Professional Services that accelerate customer adoption and maximize subscription investment.
• Architect tailored service proposals and Statements of Work (SOWs) that align with customer business and technical objectives, translating complex needs into actionable, outcome-based solutions.
• Cultivate trusted advisor relationships with senior business and technical leaders to influence their API strategy and demonstrate the quantifiable ROI of Kong's Professional Services.
• Lead customer discovery and scope assessment workshops to translate requirements into impactful service designs and ensure seamless pre- and post-sales engagement.
• Travel up to 30% to engage with customers and internal teams, fostering strong relationships and driving deal progression.
• Sell enterprise technology solutions and consulting services with a focus on APIs, Open Source, or Infrastructure technologies.
• Articulate and position the value proposition of Professional Services offerings to both technical and business stakeholders.
• Develop and present outcome-based service proposals, SOWs, and packaged offerings that directly address customer needs and drive measurable value.
• Lead customer discovery workshops, conduct scope assessments, and translate complex technical and business requirements into clear service designs.
• Demonstrate strong command of the sales process, including business case development and ROI justification.
• Take full ownership of your pipeline and customer engagements, driving initiatives from inception to successful completion with accountability for results.
• Thrive in a fast-paced, high-growth environment with a bias for action and an unstoppable drive to meet and exceed targets.
• Seamlessly partner with internal sales, solutions, and delivery teams to leverage collective strengths and architect comprehensive customer solutions.

🎯 Requirements

• 5+ years of demonstrable success in a Professional Services sales role, specializing in the sale and positioning of enterprise technology solutions and consulting services.
• Proven experience articulating and positioning the value proposition of Professional Services offerings to both technical and business stakeholders.
• Expertise in developing and presenting outcome-based service proposals, SOWs, and packaged offerings that directly address customer needs and drive measurable value.
• Experience with Open Source, APIs, or Infrastructure technologies.
• A Bachelor's degree in Computer Science, Business, or a related field, or equivalent practical experience.
• Strong command of the sales process, including business case development and ROI justification.

🏖️ Benefits

• Opportunity to work with a leading developer of API and AI connectivity technologies trusted by Fortune 500 companies and startups.
• Exposure to cutting-edge platforms like Kong Konnect that enable organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI models.
• Travel up to 30% to engage with customers and internal teams, fostering strong relationships and driving deal progression.
• Collaborative environment with cross-functional teams including sales, solutions, and delivery.
• High-growth environment with a bias for action and clear accountability for results.
• Role focused on influencing enterprise API strategy and demonstrating quantifiable ROI of Professional Services.

Skills & Technologies

Onsite

Degree Required

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Kong Inc.

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About Kong Inc.

Kong Inc. is a San Francisco-based software company that develops an open-source API gateway and service connectivity platform. The company offers Kong Gateway, Kong Mesh, and Konnect cloud services to manage, secure, and observe microservices and APIs across clouds and data centers. Founded in 2007 as Mashape, it rebranded to Kong in 2017. Kong’s technology provides traffic control, authentication, rate limiting, and analytics for modern distributed architectures, supporting organizations in digital transformation and cloud-native adoption.

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