Quoting Analyst (Position located in Bengaluru, India)

KnowBe4, Inc.

Job Overview

Location

Bengaluru, India

Job Type

Full-time

Full Job Description

📋 Description

• Assist in completing Global RFPs, RFQs, and RFIs including vendor forms, AR forms, and security questionnaires on behalf of the Sales function at KnowBe4.
• Ensure timely and high-quality responses to customer-facing requests within specified deadlines to support competitive assessments of KnowBe4’s offerings.
• Collaborate closely with Sales representatives to provide regular updates on RFP, RFQ, and RFI progress and ensure alignment with sales objectives.
• Coordinate with Legal, InfoSec, and Technical Engineering teams using approved channels and workflows to gather accurate and compliant content for responses.
• Maintain and update the Loopio platform to ensure the answer repository remains current, accurate, and readily accessible for all quoting activities.
• Track and report win/loss metrics for all RFPs worked on to support sales strategy and performance analysis.
• Update and maintain reporting spreadsheets to ensure accurate documentation of RFP activities, timelines, and outcomes.
• Assess existing processes and communicate areas for improvement to enhance efficiency and quality of responses.
• Understand KnowBe4’s competitive positioning and effectively convey differentiation within all customer responses.
• Lead efficiency initiatives such as evaluating AI tools, updating proposal templates, and implementing best practices to streamline team workflows.
• Maintain flexibility to work assigned shifts based on regional sales needs: APJ (7 AM – 4 PM IST), EMEA (1 PM – 10 PM IST), or Americas (6 PM – 3 AM IST).
• Ensure adherence to internal procedures and compliance standards when responding to all RFPs, RFQs, and RFIs.
• Work within a fast-paced environment, particularly during month-end and quarter-end periods, to support deal closures.
• Build and maintain strong working relationships with cross-functional teams including Legal, InfoSec, Tech Engineers, and Sales personnel.
• Demonstrate strong written and verbal communication skills to produce clear, professional, and grammatically correct responses.
• Engage confidently with C-level stakeholders through written and presentation materials.
• Possess excellent time management and organizational skills to handle multiple concurrent requests under tight deadlines.
• Work collaboratively in a team-oriented environment with a focus on shared goals and accountability.

🎯 Requirements

• Bachelor’s degree or equivalent work experience
• Minimum 4 years of experience in RFP roles
• Experience working in SaaS or Cyber Security sectors
• Proficiency in Gmail, Google Docs, and Google Slides
• Proficiency in MS Office (Word and Excel)
• Experience with web browsers (Chrome, Internet Explorer, etc.)

🏖️ Benefits

• Company-wide bonuses based on monthly sales targets
• Employee referral bonuses
• Adoption assistance
• Tuition reimbursement
• Certification reimbursement
• Certification completion bonuses

Skills & Technologies

Onsite

Degree Required

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KnowBe4, Inc.

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About KnowBe4, Inc.

KnowBe4 provides a security awareness training and simulated phishing platform used by organizations to educate employees on recognizing and preventing social engineering, ransomware, and other cyber threats. The cloud-based service offers interactive training modules, customizable phishing campaigns, policy management, and analytics to measure human risk and compliance. Founded in 2010 and headquartered in Clearwater, Florida, the company serves small businesses to large enterprises worldwide, helping reduce susceptibility to attacks and build a security-conscious workforce.

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