Reputation manager

Sintra

Job Overview

Location

Vilnius

Job Type

Full-time

Full Job Description

📋 Description

• We're looking for a Reputation Manager who thrives in the comments section, doesn't flinch at criticism, and knows how to turn a skeptic into a believer.
• You'll be the voice defending and elevating Sintra's brand across every corner of the internet where people are forming opinions about us.
• Publish engaging posts in our Instagram, Facebook Community every three days to keep our audience informed, inspired, and connected.
• Monitor and respond to comments across our Instagram, Facebook Community, and on Facebook and Instagram ad campaigns.
• Track mentions of Sintra across Reddit, Google, and AI-powered search sources — and respond thoughtfully wherever our reputation is at stake.
• Counter misinformation and negative narratives with facts, empathy, and clarity.
• Educate our community on product updates, what's changed, and what's on the roadmap.
• Handle tough questions and concerns with professionalism and transparency.

🎯 Requirements

• Proven experience in community management, PR, or brand reputation.
• Strong writing skills — you can be direct, warm, and persuasive in the same breath.
• Thick skin and a cool head; negativity online doesn't rattle you.
• Familiarity with Reddit culture and how AI/search surfaces brand content.
• A genuine belief that great communication can change minds.

🏖️ Benefits

• Equity package: share in the company’s long-term success through an equity plan that rewards your impact and commitment.
• Flexible working model: enjoy a flexible approach to work that supports a healthy balance between your professional and personal life.
• Private health insurance: comprehensive private health coverage to support your well-being.
• Workout sessions with a personal trainer: access guided workout sessions with a personal trainer to help you stay active, healthy, and motivated.
• Daily office-provided lunch: fresh, complimentary lunch provided in the office every workday to keep you energized and focused.

Skills & Technologies

Onsite

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Sintra

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About Sintra

Sintra is a company focused on providing innovative solutions in the technology sector. They specialize in [specific area, e.g., artificial intelligence, cloud computing, software development] to help businesses optimize their operations and achieve their strategic goals. Sintra's approach emphasizes [key value proposition, e.g., data-driven insights, user-centric design, scalable architectures]. The company is committed to delivering high-quality products and services, fostering strong client relationships, and driving digital transformation. Their team of experts works collaboratively to address complex challenges and create tangible value for their partners. Sintra aims to be a leader in its field by continuously exploring new technologies and methodologies to stay ahead of market trends.

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