Revenue Operations Manager

Zillow Group, Inc.

Job Overview

Location

Remote-USA

Job Type

Full-time

Full Job Description

📋 Description

• As the Revenue Operations Manager at Zillow Group, you will build and lead a high-performing Sales Governance team responsible for the controlled execution of high-volume, compensation-sensitive, and customer-impacting sales processes, ensuring accuracy, integrity, and scalability across Agent Sales and Preferred channels.
• Day to day, you will hire, coach, and develop Sales Operations specialists and analysts; own recurring performance management and governance analytics; govern end-to-end book of business and partner lifecycle workflows; drive data quality and audits across Salesforce and adjacent systems; oversee high-volume case work and exception handling; lead governance-related enablement and training; manage GTM tools, vendors, and offshore operations; and partner cross-functionally with Sales, Sales Strategy, Biz Ops, Finance, Legal, and Enablement to design and roll out new policies and system changes.
• You will join the Sales Governance team within Zillow’s Sales Operations organization, which serves as the operational backbone for frontline Sales, Sales Strategy, Finance, and Biz Ops, ensuring programs scale with durable processes, clear SLAs, and well-maintained SOPs, and is led by the Manager, Sales Governance who sets the vision and standards for the GTM engine.
• In this role, you will develop leadership and people management expertise, deepen your knowledge of revenue operations and sales process governance, gain experience driving data quality and audit frameworks at scale, and strengthen your ability to influence cross-functional stakeholders while contributing to scalable, auditable systems that support Zillow’s go-to-market engine.

🎯 Requirements

• 3+ years of experience in Sales, Sales Operations, Business Operations, Revenue Operations, or a related analytical/operational role, ideally supporting scaled sales organizations, or equivalent experience leading high-volume, process-driven work.
• 2+ years of people management experience leading high-volume operational or shared-services teams, with a track record of developing talent and building strong team culture.
• Demonstrated experience designing, running, and improving end-to-end operational processes that are policy-driven, auditable, and scalable, including driving data quality through controls, audits, and root-cause remediation with upstream teams.
• Strong working knowledge of Salesforce (or comparable CRM) and comfort navigating multiple GTM tools (such as Gong, Salesloft, marketing or outreach tools, and billing or contract systems).
• Strong analytical skills, including the ability to size impact, analyze trends, and translate findings into clear recommendations, prioritization, and business decisions.
• Excellent stakeholder management skills with the ability to influence without direct authority and communicate clearly with Sales leaders, Strategy, Finance, vendors, and offshore partners.

🏖️ Benefits

• Competitive base salary ranging from $112,000.00 to $188,200.00 annually depending on location, with eligibility for equity awards based on experience, performance, and location.
• Opportunity to work remotely from any of the 50 United States (with limited exceptions), allowing flexibility to choose your work environment.
• Recognition as part of a company honored as a FORTUNE 100 Best Company to Work For® in 2025 and included on the PEOPLE Companies That Care® 2025 list, reflecting an innovative, inclusive, and engaging culture.
• Access to professional growth and development opportunities within a company committed to fostering an inclusive, innovative environment where employees are empowered to grow.
• Comprehensive commitment to equal employment opportunity and inclusion, with support for accommodations and fair chance hiring practices in compliance with applicable state and local laws.

Skills & Technologies

Remote

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Zillow Group, Inc.

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About Zillow Group, Inc.

Zillow Group operates the largest digital real-estate marketplace in the United States, connecting buyers, sellers, renters, landlords and agents through websites and mobile apps. Founded in 2006 and headquartered in Seattle, the company provides property listings, valuation estimates via its Zestimate algorithm, comparative market analytics, mortgage origination and title services, and iBuying through its Zillow Instant Offers program. Revenue is generated primarily from Premier Agent advertising, lead generation, and real-estate services. The platform covers more than 110 million U.S. homes and is publicly traded on NASDAQ under the ticker ZG.

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