Job Overview
Location
Virginia Remote Work, More...
Job Type
Full-time
Category
DevOps
Date Posted
June 18, 2026
Full Job Description
đź“‹ Description
- • Serve as the Motorola Solutions System Manager for the PremierOne Records Management System (RMS) at the Prince William County Police Department facility in Manassas, VA.
- • Provide on-site technical support and maintenance for customer RMS systems, related services, and integrations at a government public safety location.
- • Build and sustain positive, collaborative relationships with customer personnel, including end users and departmental stakeholders.
- • Execute and enforce customer operations policies and procedures in alignment with public safety protocols.
- • Initiate, track, and resolve system issues proactively, ensuring timely follow-through to full resolution.
- • Communicate regularly and clearly with requestors regarding the status of work orders, including progress updates and delays.
- • Troubleshoot and resolve application-level issues involving hardware, network components, and third-party integrations.
- • Maintain and monitor Microsoft Windows Server and Desktop Operating Systems, including adherence to MCSA/MCSE standards.
- • Manage and support Microsoft SQL Server environments, including ODBC connections and Operations Manager (SCOM) monitoring.
- • Configure and maintain network infrastructure components such as firewalls (Fortigate preferred), routers, Network Load Balancing (NLB), and clustering.
- • Support enterprise hardware systems including HP blades and Storage Area Networks (SAN).
- • Utilize virtualization software to manage system environments and optimize resource allocation.
- • Remain current on public safety application best practices, market trends, and evolving customer workflows.
- • Identify and implement internal process improvements to increase operational efficiency and system reliability.
- • Work independently with minimal supervision while managing a dynamic, multitasking workload in a high-pressure environment.
- • Adhere to the U.S. Department of Justice’s Criminal Justice Information Services (CJIS) Security Policy while operating in a high-security government facility.
- • Maintain compliance with all government-mandated background clearance requirements for access to sensitive criminal justice data.
- • Collaborate effectively in both team-based and solo work settings to ensure seamless system performance and customer satisfaction.
- • Apply foundational knowledge of SQL, XML, and .NET to support system integrations and data workflows.
- • Support NIBRS incident-based reporting standards as required by public safety reporting mandates.
- • Ensure all system activities align with Motorola Solutions’ commitment to public safety and mission-critical service delivery.
🎯 Requirements
- • High School Diploma, Associate’s, or Bachelor’s degree required
- • Must obtain and maintain government background clearance as required by public safety customers
- • 3+ years of experience with Public Safety Applications, specifically Records Management Systems (RMS)
- • Hands-on experience with Microsoft Windows Server, SQL Server, and SCOM
- • Proven ability to troubleshoot hardware, network, and application-level issues in a public safety environment
- • Strong verbal and written communication skills with experience working directly with government customers
🏖️ Benefits
- • Incentive Bonus Plans
- • Medical, Dental, and Vision benefits
- • 401K with Company Match
- • 10 Paid Holidays and Generous Paid Time Off Packages
- • Employee Stock Purchase Plan
- • Paid Parental & Family Leave
Skills & Technologies
See exactly how your profile matches this role — strengths, skill gaps, and what to do about them.
About Motorola Solutions, Inc.
Motorola Solutions, Inc. is a communications and analytics company headquartered in Chicago, Illinois. It designs, manufactures and services mission-critical two-way radios, body-worn and in-vehicle video systems, command-center software, managed and support services, and broadband LTE solutions for public safety, government, utilities, transportation and commercial customers worldwide. The company traces its origins to the original Motorola founded in 1928 and was spun off in 2011, focusing exclusively on public safety and professional communications after selling its mobile handset business. Its products are used by police, fire, emergency medical services, military and industrial workforces for secure, reliable real-time voice, data and video communications.
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