Job Overview
Location
USA
Job Type
Full-time
Category
Customer Success
Date Posted
February 28, 2026
Full Job Description
đź“‹ Description
- • As an RN Healthcare Advocate at Solace Corporation, you will be at the forefront of revolutionizing healthcare navigation for Medicare patients across the United States. This pivotal remote 1099 role empowers you to leverage your extensive clinical expertise and profound empathy to guide individuals through the labyrinthine complexities of the U.S. healthcare system. Solace is dedicated to cutting through the red tape, empowering patients with the knowledge and support they need to make informed decisions and achieve optimal health outcomes. You will serve as a beacon of clarity and support, acting as both an empathetic listener and a decisive, action-oriented guide for those who need it most.
- • Your primary responsibility will be to build and nurture robust, trusting relationships with Medicare patients. This involves creating a safe and supportive environment where active listening and genuine empathy are the cornerstones of every interaction. You will delve deep into understanding their unique healthcare journeys, identifying their immediate needs, and proactively addressing their concerns. This role demands a high degree of emotional intelligence and the ability to connect with individuals from diverse backgrounds, recognizing and respecting their lived experiences.
- • A critical aspect of your role will be to master the Solace systems, tools, technology, and partner networks. While you will be expected to integrate seamlessly into our established frameworks, your unique expertise as an RN will be invaluable in enhancing our processes and client interactions. You will be instrumental in identifying and prioritizing patient needs, ensuring a streamlined and cohesive care continuum. This means meticulously tracking patient progress, coordinating with various healthcare providers, and advocating for timely and appropriate interventions.
- • You will develop comprehensive, holistic patient care plans that extend beyond immediate medical concerns. A significant focus will be placed on addressing Social Determinants of Health (SDOH). This involves identifying and connecting patients with essential resources such as food assistance programs, reliable transportation options, and in-home support services. By understanding the broader context of a patient's life, you will help them overcome barriers that impact their health and well-being, fostering a more sustainable and effective path to recovery and long-term health.
- • This role offers a unique opportunity to contribute to building the future of healthcare systems, specifically for Medicare beneficiaries. You will be encouraged to provide fearless feedback, sharing your insights and suggestions to refine our methodologies and enhance patient outcomes. Your proactive approach and commitment to continuous improvement will be vital as we strive to redefine what patient advocacy looks like.
- • The ideal candidate possesses a deep understanding of clinical best practices, coupled with an exceptional ability to organize and manage multiple responsibilities. You must be adept at working under pressure while maintaining clear, concise communication and meticulous documentation. Technical proficiency is essential, as you will be expected to quickly learn and fluently utilize new software and systems. Solace is a fast-paced, mission-driven environment where urgency, precision, and heart are paramount. If you are driven by a desire to make a tangible impact, challenge the status quo, and do the best work of your life alongside a dedicated team, this role is an exceptional opportunity.
- • This position is a 1099 independent contractor role, offering flexibility in terms of full-time or part-time engagement. The position is fully remote, allowing you to work from anywhere within the United States. Solace Corporation is a rapidly growing Series C startup, backed by leading venture capital firms, committed to redefining healthcare accessibility and efficacy. We are looking for individuals who are not afraid to stretch themselves, sharpen their skills, and contribute to a meaningful mission.
🎯 Requirements
- • Active RN license in good standing.
- • Demonstrated deep understanding of Social Determinants of Health (SDOH) and experience working with diverse patient populations.
- • Exceptional empathy, strong clinical skills, and outstanding organizational abilities, with a proven capacity to manage multiple tasks under pressure.
- • Technical savviness and the ability to quickly learn and adapt to new systems and software.
- • A strong bias for action and execution, coupled with a willingness to provide fearless feedback.
🏖️ Benefits
- • Fully remote work environment within the United States.
- • Flexible work arrangements (part-time or full-time 1099 contract).
- • Opportunity to be part of a mission-driven startup redefining healthcare.
- • Direct impact on improving patient outcomes and navigating complex healthcare systems.
Skills & Technologies
Remote
About Solace Corporation
Solace Corporation provides event-driven middleware and streaming data movement solutions that let enterprises connect cloud, on-premises, and IoT environments. Its PubSub+ event brokers, APIs, and managed services enable real-time information flow across applications, devices, and users for financial services, retail, transportation, and government markets. The company supports open protocols like AMQP, MQTT, JMS, and REST, integrates with Kubernetes, Kafka, and serverless platforms, and offers hybrid and multi-cloud deployment options. Headquartered in Ottawa, Canada, Solace was founded in 2001 and serves global customers requiring low-latency, high-throughput, and secure event streaming.
