Job Overview
Location
Remote - South Africa
Job Type
Full-time
Category
Sales
Date Posted
May 18, 2026
Full Job Description
đź“‹ Description
- • Sales and Retention Call Centre Agent role focused on driving revenue and customer retention through outbound and inbound calls in a remote work environment within South Africa.
- • Day-to-day responsibilities include engaging customers via phone to promote products, meet and exceed sales targets, handle customer inquiries, resolve issues, and identify opportunities to retain business through tailored solutions.
- • Part of TransUnion’s Global Capability Centre Africa, supporting consumer operations with a focus on delivering high-quality service and contributing to business growth through performance-driven outcomes.
- • Opportunity to develop advanced communication, sales, and customer service skills while building expertise in TransUnion’s product offerings, pricing structures, and internal systems in a performance-oriented, remote-first setting.
🎯 Requirements
- • Minimum Matric qualification
- • Proven success in telesales or revenue-driven contact center environments with consistent achievement of sales targets
- • Exceptional communication and interpersonal skills to build rapport and influence customer decisions
- • Customer-centric mindset with ability to identify needs and deliver tailored solutions
- • Resilience and adaptability in fast-paced, target-driven environments
- • Problem-solving ability to handle escalations and provide alternative retention solutions
🏖️ Benefits
- • Work remotely from home within South Africa
- • Opportunity to be considered for future roles as part of TransUnion’s talent pipelining
- • Flexibility to work from any location within South Africa
- • Clear expectations for home office setup including fibre-ready internet (minimum 100 Mbps upload/download)
Skills & Technologies
About TransUnion LLC
TransUnion is a global consumer credit reporting agency that collects, analyzes, and supplies credit histories and related information on individuals and businesses. It provides credit reports, scores, fraud detection, identity verification, and data-driven risk and marketing solutions to lenders, insurers, landlords, employers, and consumers. The company maintains vast databases of credit and public records, enabling credit decisions, regulatory compliance, and consumer financial management. Operating in over 30 countries, it supports underwriting, portfolio monitoring, and consumer credit monitoring services while emphasizing data accuracy, privacy, and security.
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