Sales Compensation Analyst

Workato, Inc.

Job Overview

Location

Palo Alto, California

Job Type

Full-time

Full Job Description

📋 Description

• Administer compensation programs for employees on variable compensation plans using current and future ICM tools and processes.
• Develop, document, and maintain standardized compensation procedures to ensure process efficiency and regulatory compliance.
• Manage and interpret all sales commission plans according to documented sales agreements, ensuring accurate and timely payment settlements.
• Oversee the accuracy of commission expense outputs, including reconciliations, adjustments, and modifications to commission calculations.
• Conduct regular audits of data inputs within ICM tools and manual processes to ensure data integrity and precision.
• Resolve commission payment inquiries from the sales team promptly and accurately, providing clear explanations and timely resolutions.
• Maintain deep expertise in key systems including Salesforce and Snowflake, understanding their integration with compensation workflows.
• Create and distribute commission communication materials to train sales and field operations teams on commission calculations and policy updates.
• Draft, revise, and maintain formal commission plans and statements to reflect evolving business objectives and sales strategies.
• Proactively identify inefficiencies, errors, or gaps in commission processes and recommend improvements or new program designs.
• Perform what-if scenarios and assumption-based modeling to forecast commission expenses under varying sales conditions.
• Communicate effectively in both written and oral formats to address complex commission inquiries and align stakeholders on process changes.
• Collaborate closely with the GTM Sales Compensation Manager to model, develop, and modify sales commission plans and Rules of Engagement.
• Analyze sales compensation performance metrics to evaluate plan effectiveness and drive data-informed adjustments.
• Fulfill ad hoc reporting requests supporting Compensation and cross-functional initiatives such as turnover, headcount, and diversity reporting.

🎯 Requirements

• Bachelor’s degree in Human Resources, Finance, or related field, or equivalent training and/or experience.
• Minimum three to five years of hands-on Sales Compensation experience with complex, multifaceted commission plans.
• Proven experience administering commission systems (required): must be able to enter new hires, update existing employees, pull reports, update the system, and perform monthly audits.
• Experience working in hyper-growth environments with the ability to context-switch frequently.
• Experience with CaptivateIQ Admin is a plus; ICM tool admin certification is highly preferred.
• Experience implementing and maintaining an ICM tool is preferred.

🏖️ Benefits

• Flexible, trust-oriented culture that empowers employees to take full ownership of their roles.
• Emphasis on balancing productivity with self-care.
• Vibrant and dynamic work environment with comprehensive benefits for work and personal life.
• Recognized by Business Insider as an “enterprise startup to bet your career on.”
• Named to Forbes’ Cloud 100 as one of the top 100 private cloud companies in the world.
• Ranked #1 best company for remote workers by Quartz.
• Deloitte Tech Fast 500 ranked as the 17th fastest growing tech company in the Bay Area and 96th in North America.

Skills & Technologies

Remote

Degree Required

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Workato, Inc.

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About Workato, Inc.

Workato provides low-code/no-code enterprise automation and integration software that connects applications, data, and business processes across cloud and on-premises systems. Its platform offers pre-built connectors, recipes, and AI-powered workflow orchestration for finance, HR, IT, sales, support, and marketing functions. The company enables organizations to automate tasks without extensive coding, reducing manual effort and accelerating digital transformation initiatives. Workato serves mid-market to large enterprises worldwide through a subscription-based SaaS model, emphasizing security, governance, and scalability for complex integrations.

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