Sales Development Representative

Hatch Ltd.

Job Overview

Location

Indiana, USA

Job Type

Full-time

Full Job Description

📋 Description

• Hatch is at the forefront of revolutionizing customer service through its cutting-edge AI Communications Platform. We empower over 1,100 businesses, enabling them to respond instantaneously to customer inquiries and significantly boost revenue. As a rapidly expanding startup, backed by esteemed investors like Y-Combinator, Bessemer, and NextView Ventures, we are actively seeking driven individuals to join our dynamic Go-To-Market (GTM) team.
• We are specifically looking for a Sales Development Representative (SDR) to become an integral part of our growing revenue team. This role is designed for individuals who are not afraid of challenging work, thrive in environments that demand rapid learning and adaptation, and possess a proven history of both professional and personal achievement. If you are someone who consistently goes above and beyond, operates with a strong sense of ownership, and is committed to building genuine, trusting relationships with business owners, sales leaders, and marketing executives, then this opportunity is for you.
• As an SDR at Hatch, your primary responsibility will be to proactively engage with potential clients through a diverse range of outbound tactics. You will be instrumental in identifying, sourcing, and scheduling meaningful conversations with key decision-makers, including business owners, marketing executives, and sales leaders. This involves leveraging our sophisticated Go-To-Market technology stack to its fullest potential, ensuring efficient and effective outreach.
• Beyond meeting and exceeding your individual quota, you will play a crucial role in fostering a collaborative team environment. Your willingness to go the extra mile to support your teammates and contribute to the overall success of the company will be highly valued. We believe in collective achievement and encourage an atmosphere where everyone contributes to the company's growth.
• This role offers a unique opportunity for continuous learning and professional development. You will be encouraged to identify avenues for growth within the revenue team at Hatch, with potential pathways to advance into more senior sales roles, or to explore other career trajectories within our fast-paced organization. We are invested in the long-term success and development of our team members.
• You will be a key contributor to the strategic direction of our SDR efforts. This includes actively participating in the establishment of new strategies, refining best practices, and sharing insights to continuously improve our outbound sales processes. Your feedback and innovative ideas will be essential in shaping how we approach the market.
• The ideal candidate possesses a customer-first sales approach, understanding that building rapport and trust is paramount to long-term success. You will be expected to demonstrate a lifelong learner mindset, constantly seeking to improve your skills and knowledge in the ever-evolving landscape of SaaS sales and AI technology.
• Thriving in a fast-paced startup environment is essential. You should be comfortable with ambiguity, quick to adapt to change, and possess an inherent drive and persistence to overcome obstacles and achieve ambitious goals.
• While not strictly required, experience working with or selling to service-based businesses is considered a significant advantage. This understanding can provide valuable context and accelerate your effectiveness in connecting with our target market.
• You will be working closely with our experienced sales team, collaborating to identify high-potential leads and meticulously qualify prospects. Your efforts will directly impact the sales pipeline and contribute to Hatch's revenue growth.
• This role demands exceptional communication and interpersonal skills, both written and verbal. You will be crafting compelling outreach messages, conducting initial discovery calls, and effectively articulating the value proposition of Hatch's AI CSR platform.
• You will be responsible for meticulously managing and updating prospect information within our CRM system, ensuring data accuracy and providing valuable insights for sales forecasting and strategy.
• Ultimately, you will be a critical player in driving Hatch's mission forward by connecting businesses with innovative AI solutions that transform their customer service operations and unlock new revenue streams.

🎯 Requirements

• Proven experience in a customer-facing role, with a strong preference for prior experience as a Sales Development Representative (SDR) within a SaaS company.
• Demonstrated customer-first sales approach, with a focus on building rapport and understanding client needs.
• A proactive, lifelong learner mindset, eager to continuously acquire new skills and knowledge.
• Ability to thrive and adapt in a fast-paced, dynamic startup environment.
• Driven, persistent, and ambitious with a track record of professional and personal excellence.
• Experience working with or selling to services businesses is a significant plus.

🏖️ Benefits

• Competitive salary with uncapped commission structure.
• Boston office-based role, with a requirement for 4 days per week in the office.
• Comprehensive medical, dental, and vision insurance plans.
• 401(k) retirement savings plan.
• Flexible Paid Time Off (PTO) policy.
• Significant opportunity for career growth within a high-growth, mission-driven company, with potential to advance within the revenue team or explore other product career paths.

Skills & Technologies

Remote

Ready to Apply?

Apply Externally

You will be redirected to an external site to apply.

Hatch Ltd.

Visit Website

About Hatch Ltd.

Hatch is a global, multidisciplinary management, engineering, and professional services company. They offer a comprehensive suite of services across the project lifecycle, from concept and feasibility studies to design, construction, and operation. Hatch specializes in the mining, metals, energy, and infrastructure sectors, providing innovative solutions to complex challenges. Their expertise includes project management, engineering design, environmental consulting, and digital transformation. With a focus on sustainability and client collaboration, Hatch aims to deliver safe, efficient, and responsible projects that create lasting value for their clients and the communities they serve. They are committed to leveraging technology and deep industry knowledge to drive progress and shape a better future.

View Company Profile