Sales Development Representative

📋 Description

• • We are looking for a Sales Development Representative to sit at the heart of Tillo's commercial engine. This role supports both our Brand team (bringing new brands onto the Tillo network) and our Buyer team (identifying businesses that can use Tillo's API and StoreFont solutions), meaning you'll need to understand two distinct ICPs and qualify accordingly.
• • You will be working with high volumes of MQLs, covering inbound qualification, outbound prospecting, and events - so organisation, pipeline hygiene, and a systematic approach to prioritisation are non-negotiable.
• • You'll report directly into the Head of Demand Generation and work in close collaboration with both commercial teams as well as the wider marketing team.
• • DAY TO DAY THIS ROLE WILL
• • Generate and qualify new business opportunities across both the Brand and Buyer pipelines, working inbound MQLs and outbound prospecting in tandem.
• • Maintain rigorous pipeline hygiene in HubSpot, including strong management of the Lead Object and accurate lifecycle stage progression.
• • Use a consultative approach in outreach to identify fit, qualify need, and book high-quality meetings for the relevant commercial team.
• • Know when to automate and when to personalise - building sequences and workflows where appropriate, while picking up the phone when it matters.
• • Maximise events coverage by working in event apps, booking meetings ahead of events, and generating pipeline on the ground.
• • Collaborate closely with the Email Marketing Manager and wider marketing and commercial teams to ensure a joined-up approach to outreach and follow-up.
• • Research new opportunities and support Tillo's growth in existing and new markets.
• • Act as a credible and informed first point of contact for prospective clients.
• • WHAT WE’RE LOOKING FOR
• • Essential
• • 1-2 years of SDR or BDR experience in a B2B environment, ideally SaaS, fintech, or payments.
• • Proven ability to manage high volumes of leads without dropping the ball on quality or pipeline hygiene.
• • Strong working knowledge of HubSpot, including experience with the Lead Object and contact lifecycle management.
• • Confident and effective communicator across phone, email, and LinkedIn - able to adapt tone and approach to different audiences.
• • Comfortable with AI-native ways of working - you know how to use tools to move faster and personalise at scale, without sacrificing quality.
• • Highly organised with a systematic approach to prioritisation and follow-up.
• • Target driven and self-motivated - you set the pace, you don't wait for it.
• • Desirable
• • Experience working across multiple commercial teams or ICPs simultaneously.
• • Familiarity with the gift card, rewards, incentives, or loyalty sector.
• • Experience using outbound sequencing or sales engagement tools alongside HubSpot.
• • BENEFITS
• • Enhanced annual leave of 26 days per annum (plus an additional day for your birthday).
• • Private Medical care through Bupa.
• • Employee Incentive Scheme.
• • Access to Tillo’s Storefront with discounts & gift card vouchers.
• • Hybrid Working.
• • Top spec equipment including laptop, mouse, keyboard, monitor.
• • Anniversary gifts.
• • Monthly breakfasts, drinks, snacks and events.
• • Team Learning & Development budget.