Sales Development Representative, Inbound - APJ

📋 Description

• • Become an expert in Vanta's value proposition and product to confidently engage with prospective customers across inbound channels.
• • Own Vanta's live chat experience across APJ by responding to prospective customers, qualifying opportunities, and delivering a high-quality first interaction with our brand.
• • Partner closely with Marketing to continuously improve live chat performance, conversion rates, and the overall visitor experience through testing and experimentation.
• • Support expansion into new markets by testing inbound engagement strategies, refining qualification approaches, and providing feedback that informs go-to-market decisions.
• • Identify high-potential opportunities, qualify customer needs, and route prospects to the appropriate sales team members.
• • Maintain accurate records of customer interactions, insights, and outcomes in Salesforce and other sales tools.
• • Share customer feedback and market insights with Sales, Marketing, and Product teams to help improve messaging, campaigns, and customer experience.
• • How to be successful in this role:
• • Excited to start a career in SaaS sales and eager to learn in a fast-paced, high-growth environment.
• • A naturally curious communicator who enjoys engaging with people and building relationships.
• • Customer-focused, with the ability to understand customer needs and create a positive first impression for every prospect.
• • Coachable and open to feedback, with a growth mindset and a desire to continuously improve.
• • Organised and able to manage multiple conversations and priorities while maintaining strong attention to detail.
• • Comfortable working collaboratively with Sales, Marketing, and other cross-functional teams.
• • Interested in using data, experimentation, and AI to improve how you work and deliver better outcomes.
• • Proactive and self-motivated, taking ownership of your work and looking for opportunities to contribute beyond your day-to-day responsibilities.
• • Previous customer-facing experience (such as retail, hospitality, customer service, or internships) is a plus, but not required.
• • Able to work in a hybrid environment, coming into the office three days per week.
• • Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact.
• • What you can expect as a Vanta’n:
• • Industry-competitive salary and equity
• • Healthcare stipend towards health insurance for you and your dependents
• • 16 weeks paid Parental Leave for all new parents
• • Health & wellness stipend
• • Remote workspace, internet, and cellphone stipend
• • Commuter benefits for team members who attend the office
• • 20 days of Annual Leave per year
• • 9 company-paid holidays
• • Virtual team building activities, lunch and learns, and other company-wide events!
• • At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.
• • About Vanta
• • We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged.
• • Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.
• • Referral Instructions
• • If you are being referred for the role, please contact that person to apply on your behalf.