Sales Operations Manager

Critical Loop, Inc.

Job Overview

Location

Long Beach (Hybrid)

Job Type

Full-time

Full Job Description

📋 Description

• Own, manage, and roadmap Salesforce including custom objects, flows, integrations, and dashboards to support accurate reporting on pWin, pipeline growth, segmentation, and revenue shape
• Own the end-to-end closed-won to invoice to collection process across sales, accounting, and customer teams, building feedback loops to tighten cash conversion timing
• Build and maintain a commission tracking system that provides clear visibility to both sales reps and accounting on what is owed and why
• Own revenue forecasting and reporting to ensure leadership can rely on data for hiring, planning, and strategic decisions
• Maintain data integrity and pipeline hygiene across Salesforce, Google Drive, and the broader go-to-market technology stack
• Partner cross-functionally with Revenue, Product, Accounting, and Operations to sequence work, surface operational issues, and prevent business slowdowns
• Recommend and implement new tools and processes as the company scales, with a focus on scalability and efficiency
• Report directly to the Head of Revenue with no intermediate layer, serving as the foundational RevOps hire with a clean slate to build the function from scratch
• Take ownership of tools, data, and processes that keep the revenue engine running as the company scales, transitioning responsibilities currently handled by the Head of Revenue
• Ensure revenue data is honest, forecasts are trustworthy, and sales reps have clear, accurate visibility into their commission earnings
• Collaborate across departments to align sales operations with product development, accounting workflows, and operational priorities
• Drive process improvements without waiting for existing playbooks or tools to exist, creating systems from the ground up in a startup environment
• Maintain accountability for forecasting, commission tracking, accounts receivable, and cash conversion metrics simultaneously
• Act as the central point of truth for revenue-related data and processes, ensuring alignment between sales performance and financial outcomes

🎯 Requirements

• Deep, hands-on Salesforce expertise including building or rebuilding an org with custom objects, validation rules, flows, integrations, and AppExchange decisions
• Has owned or directly supported end-to-end Sales or Revenue Operations in a startup environment
• Proven track record creating, managing, and iterating processes from scratch without relying on existing tools or playbooks
• Self-starter who owns outcomes in ambiguity and can think on their feet
• Comfortable managing forecasting, commission tracking, accounts receivable, and cash conversion simultaneously
• Experience building or formalizing a RevOps function from the ground up

🏖️ Benefits

• $110,000 to $135,000 base salary
• 10% annual bonus target
• Equity compensation
• Hybrid work model based in Long Beach, CA with remote consideration for the right candidate
• Opportunity to build the foundational RevOps function with direct reporting to Head of Revenue
• Work at a company shaping the next generation of energy systems through advanced energy management and battery control technologies

Skills & Technologies

REST

Remote

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Critical Loop, Inc.

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About Critical Loop, Inc.

Critical Loop provides a unified platform for managing and automating cybersecurity risk and compliance. Their solution integrates various security tools and data sources to offer a comprehensive view of an organization's security posture. The platform helps teams prioritize vulnerabilities, track remediation efforts, and demonstrate compliance with industry regulations and standards. By centralizing risk management, Critical Loop aims to streamline security operations, reduce the attack surface, and enable businesses to make more informed decisions about their cybersecurity investments. Their focus is on simplifying complex compliance landscapes and improving overall cyber resilience through intelligent automation and actionable insights.

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